Amka Products Reviews | 8.6 TrustIndex | Hellopeter

Amka Products Reviews | 8.6 TrustIndex | Hellopeter

Review Distribution

4.6|36 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About Amka Products

What do customers say about Amka Products?

Based on recent customer reviews, Amka Products receives largely favourable feedback, with customers consistently praising the affordability and effectiveness of ranges such as Satiskin, Cuticura, Celltone, and Soft n Free. A recurring theme is the warmth and efficiency of the customer service team, with agents like Landile, Lebo, and Keo frequently named for resolving queries promptly. However, some shoppers raise concerns around product quality control, particularly faulty deodorant cans, watery mousse formulations, and adverse reactions from certain hair care items, alongside frustrations about unfulfilled promotional prizes.

Is Amka Products trustworthy?

Amka Products has a TrustIndex of 8.6 out of 10 on Hellopeter, based on 36 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1 hour 15 min. Hellopeter has tracked Amka Products across total reviews.

Recent reviews (36)

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Used this business recently? Share your experience to help others decide.

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Popular mentions

helpful agents affordable products glowing skin responsive service faulty cans poor quality hair damage unfulfilled prize

P

1 reviews | Active since May 2026

27 May 2026, 19:01

My experience with E...

My experience with EAD Tissue Oil Spray has been amazing because it leaves my skin soft, moisturised, radiant, and beautifully nourished every day.

Helpful (0)

|Replies (1)

P

1 reviews | Active since May 2026

27 May 2026, 19:01

My experience with E...

My experience with EAD Tissue Oil Spray has been amazing because it leaves my skin soft, moisturised, radiant, and beautifully nourished every day.

0

Replies (1)

M

1 reviews | Active since May 2026

12 May 2026, 12:42

The product is absolute value for money

The product is absolute value for money. Its smells great.

Helpful (0)

|Replies (1)

M

1 reviews | Active since May 2026

12 May 2026, 12:42

The product is absolute value for money

The product is absolute value for money. Its smells great.

0

Replies (1)

S

1 reviews | Active since May 2026

9 May 2026, 17:44

I have used Amka pro...

I have used Amka products for over 4 years and have seen great improvement in quality and results.

Helpful (0)

|Replies (0)

S

1 reviews | Active since May 2026

9 May 2026, 17:44

I have used Amka pro...

I have used Amka products for over 4 years and have seen great improvement in quality and results.

0

Replies (0)

SG

1 reviews | Active since Nov 2016

5 May 2026, 13:23

Angry

I bought a product from clicks which was Sta-sof-fro kids for my 7year Olds hair,she had a long natural afro i just wanted to use the blow out product to stretch her hair. But that wasn't the case bare in mind ive never used chemicals on her hair i thought that since its a kids product nothing will happen to her hair. It damaged her hair,her hair is breaking like no one's business now she has areas on her hair that are less than 5cm. Her hair is thin and fragile. Each time you undo her cornrows her tshirt will be full of hair. Now I don't even know what to buy for her breaking hair because I never had this problem. I won't recommend your products to anyone in fact it shouldn't even be on the shelves with the amount of damage it causes.

Helpful (0)

|Replies (3)

SG

1 reviews | Active since Nov 2016

5 May 2026, 13:23

Angry

I bought a product from clicks which was Sta-sof-fro kids for my 7year Olds hair,she had a long natural afro i just wanted to use the blow out product to stretch her hair. But that wasn't the case bare in mind ive never used chemicals on her hair i thought that since its a kids product nothing will happen to her hair. It damaged her hair,her hair is breaking like no one's business now she has areas on her hair that are less than 5cm. Her hair is thin and fragile. Each time you undo her cornrows her tshirt will be full of hair. Now I don't even know what to buy for her breaking hair because I never had this problem. I won't recommend your products to anyone in fact it shouldn't even be on the shelves with the amount of damage it causes.

0

Replies (3)

A

Aphiwemapholoba

1 reviews | Active since Apr 2026

24 Apr 2026, 11:55

Playboy makes you fe...

Playboy makes you feel good smell good sometimes you forget about the bad day couse you smell expensive

Helpful (0)

|Replies (1)

A

Aphiwemapholoba

1 reviews | Active since Apr 2026

24 Apr 2026, 11:55

Playboy makes you fe...

Playboy makes you feel good smell good sometimes you forget about the bad day couse you smell expensive

0

Replies (1)

YM

1 reviews | Active since Dec 2012

21 Apr 2026, 13:05

I had excellent serv...

I had excellent service and feedback from Amka and Landile.

Helpful (0)

|Replies (1)

YM

1 reviews | Active since Dec 2012

21 Apr 2026, 13:05

I had excellent serv...

I had excellent service and feedback from Amka and Landile.

0

Replies (1)

LR

1 reviews | Active since May 2014

16 Apr 2026, 14:36

poor quality

Dear Sir/Madam, I would like to formally lodge a complaint regarding the Soft n Free Foam Wrap Mousse that I purchased on Sunday from Shoprite. Unfortunately, the product is of very poor quality. The mousse is extremely watery and does not have the texture or performance of a foam wrap mousse at all. As a result, it failed to do its job properly and completely ruined my pixie hairstyle, which was very disappointing. What makes this situation particularly frustrating is that I am a very loyal customer of Soft n Free. I have been using this mousse consistently for the past three years, ever since the birth of my son in 2022, and I have never experienced this problem before. This is the first time I have received a product that feels unusable and inconsistent with the brand’s usual standards. I am extremely disappointed and would appreciate this matter being taken seriously. I kindly request either a replacement or a refund, as well as an investigation into the quality control of this batch. Thank you for your attention to this matter. I look forward to your response.

Helpful (0)

|Replies (1)

LR

1 reviews | Active since May 2014

16 Apr 2026, 14:36

poor quality

Dear Sir/Madam, I would like to formally lodge a complaint regarding the Soft n Free Foam Wrap Mousse that I purchased on Sunday from Shoprite. Unfortunately, the product is of very poor quality. The mousse is extremely watery and does not have the texture or performance of a foam wrap mousse at all. As a result, it failed to do its job properly and completely ruined my pixie hairstyle, which was very disappointing. What makes this situation particularly frustrating is that I am a very loyal customer of Soft n Free. I have been using this mousse consistently for the past three years, ever since the birth of my son in 2022, and I have never experienced this problem before. This is the first time I have received a product that feels unusable and inconsistent with the brand’s usual standards. I am extremely disappointed and would appreciate this matter being taken seriously. I kindly request either a replacement or a refund, as well as an investigation into the quality control of this batch. Thank you for your attention to this matter. I look forward to your response.

0

Replies (1)

R

1 reviews | Active since Apr 2026

8 Apr 2026, 11:33

Landile was extremely efficient, helpful and courteous

Landile was extremely efficient, helpful and courteous. She was completely relaxed which made the encounter a pleasure. She's a STAR.

Helpful (0)

|Replies (1)

R

1 reviews | Active since Apr 2026

8 Apr 2026, 11:33

Landile was extremely efficient, helpful and courteous

Landile was extremely efficient, helpful and courteous. She was completely relaxed which made the encounter a pleasure. She's a STAR.

0

Replies (1)