Disappointment with Service at Ampath Lab, Peglerea Hospital Rustenburg

experience we had at the Ampath lab at Peglerea Hospital in Rustenburg.

My pregnant wife and I arrived at the lab after 18:00, only to be informed by the nurse on duty that they could not assist us with a blood withdrawal because of their policy regarding after-hours services. We were told that they only assist admitted patients, which left us in a difficult position.

This policy is particularly concerning for those of us who work late and cannot arrive before 18:00. It’s frustrating to see a facility that is meant to provide support to patients unable to assist us when needed.

I am really disappointed with the service provided by Ampath, as it feels like a lack of consideration for patients' needs. I hope this issue can be addressed, so future patients don’t have to face similar challenges.