PM
Patrick M
Active since Mar 2023
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Appreciation for Excellent Service
I wanted to take a moment to express my gratitude for the exceptional service I received during my car loan application. Tsholo Moyo was instrumental in making the process smooth and efficient. Her professionalism and attentiveness truly stood out, and I felt well-supported throughout. Thank you, Nedbank, for fostering such a positive environment and for having team members like Tsholo who exemplify excellent customer service.
0 replies
2 months ago
Disappointment with Service at Ampath Lab, Peglerea Hospital Rustenburg
experience we had at the Ampath lab at Peglerea Hospital in Rustenburg. My pregnant wife and I arrived at the lab after 18:00, only to be informed by the nurse on duty that they could not assist us with a blood withdrawal because of their policy regarding after-hours services. We were told that they only assist admitted patients, which left us in a difficult position. This policy is particularly concerning for those of us who work late and cannot arrive before 18:00. It’s frustrating to see a facility that is meant to provide support to patients unable to assist us when needed. I am really disappointed with the service provided by Ampath, as it feels like a lack of consideration for patients' needs. I hope this issue can be addressed, so future patients don’t have to face similar challenges.
15 replies
6 months ago
Ongoing Issues with Network Speed and Support
I am writing to express my frustration with the service I have been experiencing recently. Last weekend, I sent an email seeking assistance regarding my network speed, but all I received was an automated reply directing me to contact your WhatsApp support. Unfortunately, the provided number does not work on WhatsApp, which has left me without any means of resolving my issue. As of today, I find myself without internet access again, which is quite concerning. In a world where internet connectivity is essential for daily life, I expected a more reliable service from Supersonic. I would appreciate your immediate attention to this matter and a prompt resolution.
70 replies
10 months ago
Concerns Regarding Support Service
I just want to express my frustration regarding the service I have been receiving from Evotel and Supersonic. Whenever I reach out for assistance, it seems that both parties are busy deflecting responsibility onto each other rather than providing the support I need. Currently, I have logged a call with Evotel due to a login failure, but the issue has been redirected to Supersonic. Interestingly, they had previously assisted me with the same problem, which adds to my confusion about the current service experience. I believe it's essential for both teams to coordinate effectively to provide customers with a seamless support experience.
292 replies
13 months ago
Ongoing Service Disruption and Lack of Communication,
I just want to express my frustration regarding the ongoing disruption of service I have been experiencing for the past three days. I have been without network connectivity, and despite reaching out via email for updates, I have yet to receive any meaningful response. It is disheartening to feel ignored during this time, especially as I rely on your services for both work and personal communication. The lack of updates and assistance is concerning and does not reflect the level of service I expected from Evotel.
380 replies
21 months ago
Vodacom sales representative has sold me product with false information
On the 06 August 2024 i was sold 2trb which comes with 5G router, this product was sold to me via online without checking network coverage. The sales representative has advised me that there's no need to check coverage as 5G is everywhere. Am really disappointed to find out that where am based there's no 5G coverage and sales representative has misled me during the process. So rite now i have been trying to contact them via emails but they are not bothering with responding to my emails. I have tried to log a call from the nearest vodacom store but no 1 has returned to me. i no longer want this contract. I can't pay for something i wont be using for 3 years to come and its really disappointing for sales representative to give a customer a false information. This kind of treatment it is really disappointing for a big company like Vodacom to mislead their customers.
280 replies
22 months ago
MTN contract cancelation
Would you believe when i say MTN delayed my contract cancellation and it now has changed to month to month and it eating on my picket. My contract, it was set to be canceled on the 27th of July 2024. However, I have recently been advised that my last payment and contract termination will now be at the end of September. This unexpected change in the cancellation date has caused inconvenience and confusion on my part. Furthermore, my experience with MTN's customer service has been disheartening. Whenever I try to seek clarification or resolution, I am transferred to different departments and provided with conflicting statements. This lack of consistency and communication has only added to my dissatisfaction. As a loyal customer, I believe in fair treatment and adherence to contractual agreements. It is disheartening to feel as though my concerns are being disregarded. I am left wondering if this delay in cancellation is simply a way for MTN to generate additional revenue. This is a poor service
0 replies
23 months ago
Issue with loan application
There's an issue I have encountered with my loan application at Nedbank. In 2022 i have app**** for a loan amount of R100,000.00 and was informed that I needed to pay an initiation fee of R1,207. I promptly paid the required amount, but upon checking my profile, I noticed that the application amount is now reflected as R101207.57.This discrepancy has raised concerns for me, as it seems that an additional amount has been added to my loan application without my consent. I have already spoken with Sibongile from Nedbank regarding this matter. However, she has been unhelpful and unwilling to listen to my concerns. Instead, she has been arguing her point without addressing the issue at hand. Please rectify the loan application amount to reflect the original requested amount of R100,000.00.
0 replies
24 months ago
Discrepancy in Payment Terms and Unprofessional Conduct
Am new client 10029383. I just to address an issue regarding the payment terms that were discussed during our recent interaction. I am disappointed to discover that there is a significant discrepancy between what you promised and what is currently reflected in the payment schedule. During our conversation with Alliwin Mudau, he assured me that I would not be required to make any payments for the first 30 days. However, upon reviewing the documentation I received, it states that my first payment is due on the 26th of May 2024. This is quite different from what we discussed, and it has caused confusion and frustration on my end. Furthermore, I feel compelled to express my disappointment with the unprofessional conduct that accompanied our discussion. his response to my query, dismissing it as "useless," was both uncalled for and disrespectful. As a customer, I expect to be treated with courtesy and professionalism, regardless of the nature of my inquiries.
210 replies
32 months ago
Am very impressed with Miway
This is a good insurance to rely on. it has assisted me in numerous occasions. please keep it up
155 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (8.333333333333334%)
2 Star
0 (0%)
1 Star
9 (75%)