Absolutely terrible service and substandard quality.

If you guys don't want to offer 3D printing services anymore, just say so - but your terrible service is completely unacceptable! I have now been waiting 2 months to receive a 3D printing job that should have taken a week. Never mind that I needed the parts for a May 19th deadline, at which you guys told me it could only be completed the following week - now it's 2 months later and every time I phone, regardless who I speak to, you tell me you'll phone back and let me know, and you never do. This isn't the first time I've had this kind of service from you guys, plus substandard print quality. It seems you don't even know how to use your own machines. I'll be demanding a refund for my print job. I'm not waiting 2 months for a job that won't even be the correct material. Sort your **** out!