Disgraceful service from Dimitri and BEV at Amviral

Dimitri and Bev, the owners of Amviral, DO NOT KEEP THEIR PROMISES. My vehicle was damaged by another vehicle at the Grayston Shopping Centre ("GSC"). The security personnel at GSC said that they will have video footage of the incident and, since Amviral, is the service provider they would contact Dimitri to come and download the footage. The GSC contacted Dimitri several times yet he never bothered to respond. I eventually spoke to Bev twice and twice she promised to call me back and twice she has not. Dimitri and BEV are an absolute disgrace.