AG
AMVIRAL Group
Claimed Business
AG
AMVIRAL Group
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mister W
1 reviews | Active since Jan 2020
9 Jan 2024, 14:47
AMVIRAL GROUP ***** - Paid me for batteries, misused them and have filed a charge back with card issuer !
BEWARE of AMVIRAL GROUP ! This company bought 12v Lithium batteries from my company in Aug of 2023. Based on the questions received and the answers given prior to concluding any sale, it was clear that their technical knowledge of electronics was not good at all! Before any sale had taken place, I explained that the batteries cannot be used in Series connection as per the product description on the product page of our website. I was involved in a whats App chat with both Bev and Dimitri where I explained this again, twice more! They later sent me a message showing me the batteries connected in series claiming they do not work and when I pointed out this major mistake I was rudely told by Dimitri, the owner of Amviral Group that "it does not matter" and "Any lithium battery can be connected in series" I reminded him that it says "DO NOT CONNECT IN SERIES" on the product description page and that I advised the same via Whats app prior to the sale ! Amviral then demanded a refund from me claiming the batteries were used, old and scratched despite there being no mention of this upon delivery or prior to them making use of the batteries! When I declined any refund due to my product being misused- I was threatened that a SAPS case would be opened and aggressive action would be taken and that they may initiate a class action law suit ! Can you believe that someone goes this far after misusing a product even after being informed and forewarned how "not to" connect the batteries but still goes ahead and does so and after being corrected still wants their money back - I am now writing this as the credit card processor has received a charge back request from Amviral Group who want their money back after damaging the batteries through misuse and using contrary to instructions! In my opinion Amviral is run by some very dishonest people with bad intentions and who are simply not able to own their own mistakes and want others to pay the costs for their mistakes! BEWARE OF AMVIRAL GROUP- YOU HAVE BEEN WARNED !
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Mister W
1 reviews | Active since Jan 2020
9 Jan 2024, 14:47
AMVIRAL GROUP ***** - Paid me for batteries, misused them and have filed a charge back with card issuer !
BEWARE of AMVIRAL GROUP ! This company bought 12v Lithium batteries from my company in Aug of 2023. Based on the questions received and the answers given prior to concluding any sale, it was clear that their technical knowledge of electronics was not good at all! Before any sale had taken place, I explained that the batteries cannot be used in Series connection as per the product description on the product page of our website. I was involved in a whats App chat with both Bev and Dimitri where I explained this again, twice more! They later sent me a message showing me the batteries connected in series claiming they do not work and when I pointed out this major mistake I was rudely told by Dimitri, the owner of Amviral Group that "it does not matter" and "Any lithium battery can be connected in series" I reminded him that it says "DO NOT CONNECT IN SERIES" on the product description page and that I advised the same via Whats app prior to the sale ! Amviral then demanded a refund from me claiming the batteries were used, old and scratched despite there being no mention of this upon delivery or prior to them making use of the batteries! When I declined any refund due to my product being misused- I was threatened that a SAPS case would be opened and aggressive action would be taken and that they may initiate a class action law suit ! Can you believe that someone goes this far after misusing a product even after being informed and forewarned how "not to" connect the batteries but still goes ahead and does so and after being corrected still wants their money back - I am now writing this as the credit card processor has received a charge back request from Amviral Group who want their money back after damaging the batteries through misuse and using contrary to instructions! In my opinion Amviral is run by some very dishonest people with bad intentions and who are simply not able to own their own mistakes and want others to pay the costs for their mistakes! BEWARE OF AMVIRAL GROUP- YOU HAVE BEEN WARNED !
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Anthony S
1 reviews | Active since Jan 2020
2 Oct 2019, 13:37
Disgraceful service from Dimitri and BEV at Amviral
Dimitri and Bev, the owners of Amviral, DO NOT KEEP THEIR PROMISES. My vehicle was damaged by another vehicle at the Grayston Shopping Centre ("GSC"). The security personnel at GSC said that they will have video footage of the incident and, since Amviral, is the service provider they would contact Dimitri to come and download the footage. The GSC contacted Dimitri several times yet he never bothered to respond. I eventually spoke to Bev twice and twice she promised to call me back and twice she has not. Dimitri and BEV are an absolute disgrace.
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Anthony S
1 reviews | Active since Jan 2020
2 Oct 2019, 13:37
Disgraceful service from Dimitri and BEV at Amviral
Dimitri and Bev, the owners of Amviral, DO NOT KEEP THEIR PROMISES. My vehicle was damaged by another vehicle at the Grayston Shopping Centre ("GSC"). The security personnel at GSC said that they will have video footage of the incident and, since Amviral, is the service provider they would contact Dimitri to come and download the footage. The GSC contacted Dimitri several times yet he never bothered to respond. I eventually spoke to Bev twice and twice she promised to call me back and twice she has not. Dimitri and BEV are an absolute disgrace.
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Chamaine M
1 reviews | Active since Jan 2020
17 Apr 2019, 11:49
Amviral..lies, incompetency and a no show.
An absolute NIGHTMARE!! Both my husband and I work in technology and as such..we work anywhere and everywhere and that was the case for us until our untimely crosspath with amviral. We recently moved around the Rosebank/Melrose area and were unfortunate enough to be lumped up with amviral as our fibre provider/admin. They claimed to have installed the fibre and that all that's needed is just the installation of the router and as a result, we picked a package and paid and its been nothing but pillar to post since. They dont answer the phone when you call and when they do..they lie and promises -once again - to have a look and get back to you..which they never do! If you dont call to follow up and check..no one will bother to contact you. They claim super fast internet..but how can that be when they cant even connect you? A complete waste of time really..you'l never actually receive a service from these people..Do yourself a favor and STAY AWAY!!!
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Chamaine M
1 reviews | Active since Jan 2020
17 Apr 2019, 11:49
Amviral..lies, incompetency and a no show.
An absolute NIGHTMARE!! Both my husband and I work in technology and as such..we work anywhere and everywhere and that was the case for us until our untimely crosspath with amviral. We recently moved around the Rosebank/Melrose area and were unfortunate enough to be lumped up with amviral as our fibre provider/admin. They claimed to have installed the fibre and that all that's needed is just the installation of the router and as a result, we picked a package and paid and its been nothing but pillar to post since. They dont answer the phone when you call and when they do..they lie and promises -once again - to have a look and get back to you..which they never do! If you dont call to follow up and check..no one will bother to contact you. They claim super fast internet..but how can that be when they cant even connect you? A complete waste of time really..you'l never actually receive a service from these people..Do yourself a favor and STAY AWAY!!!
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