Angelcare monitors very disappointing

Very disappointed with Angelcare. Received a AC1300 sound and video monitor as a gift and started using it May 2017. Now June 2018 the parent unit only functions while connected to power. Babycity phoned on my behalf and all they can say is that there aren't ans spare parts and the model isn't being made anymore so there will never be spare parts. No refund, no new monitor or at least discount to buy a new monitor. Nothing! My parents decided to buy the most expensive angelcare in the hopes that it would be a great product and this is what we get. Utterly disappointed. Will make it my goal to discourage people from buying anything from angelcare as there is no after-sale service! What a joke