AT
Ankara Textiles
Unclaimed Business
AT
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Bongi M
1 reviews | Active since Jan 2020
30 Apr 2025, 16:18
Exercise Caution - Timelines
It has been a stressful few days. An outfit that was to be fitted exactly a week ago, on Friday, is still in pieces. And it was for an occasion tomorrow so.... I am obviously very disappointed, but more importantly would like to caution others wanting to use the service
Helpful (0)
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Bongi M
1 reviews | Active since Jan 2020
30 Apr 2025, 16:18
Exercise Caution - Timelines
It has been a stressful few days. An outfit that was to be fitted exactly a week ago, on Friday, is still in pieces. And it was for an occasion tomorrow so.... I am obviously very disappointed, but more importantly would like to caution others wanting to use the service
0
Replies (0)SL
Suzanne L
1 reviews | Active since Jan 2020
1 Oct 2024, 22:16
Terrible business practices
I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. This has been going on for 2 months now! All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. You should all be ashamed of yourselves. It's been weeks and still no solution (or even reply of any use) to a simple refund of cancelled items that they couldn't deliver on time, nor returns. Mind-blowing how *********** these directors are at basic customer service. If you want great customer service, easy returns and quick delivery, I found Superbalist amazing and Rightland for African print to be out of this world! And of course Chepa.
Helpful (0)
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Suzanne L
1 reviews | Active since Jan 2020
1 Oct 2024, 22:16
Terrible business practices
I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. This has been going on for 2 months now! All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. You should all be ashamed of yourselves. It's been weeks and still no solution (or even reply of any use) to a simple refund of cancelled items that they couldn't deliver on time, nor returns. Mind-blowing how *********** these directors are at basic customer service. If you want great customer service, easy returns and quick delivery, I found Superbalist amazing and Rightland for African print to be out of this world! And of course Chepa.
0
Replies (0)SL
Suzanne L
1 reviews | Active since Jan 2020
17 Sept 2024, 09:09
The owe me R4000 rand after I cancelled my order for non-delivery. Keep ignoring my requests to give it back.
They deserve no stars. I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors Petrus answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. Nii (at) ankara . co . za Petrus (at) ankara . co . za Siphelo (at) ankara . co . za (Director of Dropship Distribution AKA Ankara Textiles) You should all be ashamed of yourselves. It's been 6 weeks and still no solution (or even reply of any use) to a simple refund of cancelled items that they couldn't deliver on time, nor returns. Mind-blowing how *********** these directors are at basic customer service. If you want great customer service, easy returns and quick delivery, I found Superbalist amazing and Rightland for African print to be out of this world! And of course Chepa.
Helpful (0)
|Replies (0)SL
Suzanne L
1 reviews | Active since Jan 2020
17 Sept 2024, 09:09
The owe me R4000 rand after I cancelled my order for non-delivery. Keep ignoring my requests to give it back.
They deserve no stars. I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors Petrus answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. Nii (at) ankara . co . za Petrus (at) ankara . co . za Siphelo (at) ankara . co . za (Director of Dropship Distribution AKA Ankara Textiles) You should all be ashamed of yourselves. It's been 6 weeks and still no solution (or even reply of any use) to a simple refund of cancelled items that they couldn't deliver on time, nor returns. Mind-blowing how *********** these directors are at basic customer service. If you want great customer service, easy returns and quick delivery, I found Superbalist amazing and Rightland for African print to be out of this world! And of course Chepa.
0
Replies (0)SL
Suzanne L
1 reviews | Active since Jan 2020
16 Sept 2024, 18:07
Ankara Founder Nii Sylvestor is a terrible businessman. I would never trust any of his companies ever.
They deserve no stars. I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors Petrus answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. Nii (at) ankara . co . za Petrus (at) ankara . co . za Siphelo (at) ankara . co . za (Director of Dropship Distribution AKA Ankara Textiles) You should all be ashamed of yourselves.
Helpful (0)
|Replies (0)SL
Suzanne L
1 reviews | Active since Jan 2020
16 Sept 2024, 18:07
Ankara Founder Nii Sylvestor is a terrible businessman. I would never trust any of his companies ever.
They deserve no stars. I can't believe these people are in business still especially as the reviews on Google, HelloPeter and the Facebook page all show similar experiences. I have received zero customer support or replies to anything in weeks. I've lost thousands of rands because there is no recourse for buyers who get ****med by their false statements on their websites. Delivery in 3-5 business days IS A LIE! Immediate customer service IS A LIE - I've got countless messages, and phone call recordings with the poor ladies who have to take my calls day after day. One time one of the directors Petrus answered and pretended to be floor staff and couldn't help me as my "query had been escalated to the directors!!" I kid you not. All my emails, WhatsApp messages and calls to the "customer service" team are just ignored, or blocked for simply asking how to get my money refunded for the non-delivery of my products ordered, never mind trying to return items that arrived 3 weeks AFTER I cancelled because of their terrible customer service and inability to deliver in 3-5 business days as promised on their website. Oh and easy returns? No that's a lie too. Nii (at) ankara . co . za Petrus (at) ankara . co . za Siphelo (at) ankara . co . za (Director of Dropship Distribution AKA Ankara Textiles) You should all be ashamed of yourselves.
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Phumla M
1 reviews | Active since Jan 2020
19 Jun 2024, 04:12
Ankara textiles is a ****
People must never buh from Ankara Textiles this is a **** business. I paid money in January for materials, I never recieved the material or my money back. I have been calling and sending messages, still no refund
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Phumla M
1 reviews | Active since Jan 2020
19 Jun 2024, 04:12
Ankara textiles is a ****
People must never buh from Ankara Textiles this is a **** business. I paid money in January for materials, I never recieved the material or my money back. I have been calling and sending messages, still no refund
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Phumla M
1 reviews | Active since Jan 2020
28 May 2024, 05:36
ANKARA TEXTILES IS A ****
ANKARA TEXTILES I will never recommend that people buy at ANKARA Textiles. These ladies are ****mers, they take people money and deliver. I paid R1530 in January for materials, it's end of may now I didn't receive my refund. I sent someone to go to the shop and they still refused to refund her saying the manager is not there, and the ladies were rude. I sent
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Phumla M
1 reviews | Active since Jan 2020
28 May 2024, 05:36
ANKARA TEXTILES IS A ****
ANKARA TEXTILES I will never recommend that people buy at ANKARA Textiles. These ladies are ****mers, they take people money and deliver. I paid R1530 in January for materials, it's end of may now I didn't receive my refund. I sent someone to go to the shop and they still refused to refund her saying the manager is not there, and the ladies were rude. I sent
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Phumla M
1 reviews | Active since Jan 2020
17 May 2024, 07:59
Ankara textiles ****med me of my R1530
I orded material from Ankara textiles in January and they told to pay they had stock. On the 19th of January i paid R1530 into their account, i never received the material, I asked for my money back , they told me it will take 21 days. It's May now I have not received my refund and they are ignoring my messages and emails. They are ****mers who take people's money and not deliver then refuse to pay the refund.
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Phumla M
1 reviews | Active since Jan 2020
17 May 2024, 07:59
Ankara textiles ****med me of my R1530
I orded material from Ankara textiles in January and they told to pay they had stock. On the 19th of January i paid R1530 into their account, i never received the material, I asked for my money back , they told me it will take 21 days. It's May now I have not received my refund and they are ignoring my messages and emails. They are ****mers who take people's money and not deliver then refuse to pay the refund.
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Naomi
1 reviews | Active since Jan 2020
22 Feb 2024, 09:48
Be careful of buying Ankara dresses
Bought 2 dresses from Ankara. Neither arrived. They claimed there was a ******* in the warehouse. Never got my refund after fighting for months. Horrible experience and downright theft.
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