Anthony Richard & Assoc read your emails please

They are so disrespectful. They send me an email saying that ABSA has officially handed me over. Not great but okay fine. The problem is I have two rapture eardrums meaning I have a significant amount of hearing loss. I can not hear I'm as close to deaf as a hearing person can get. It should correct it self when my eardrums are healed which can take about 3 months and if not I will need surgery. I explained this to them and that I don't have permanent employment at the moment in two different emails already. Did not receive an reply to either. Yet they keep on calling me I don't answer because what would be the point I wouldn't be able to hear them any way. I ended up blocking them but calls only. Yesterday I received an nasty sms that promised legal action if I don't call them. I just want to know how they expect me to do that if I can't hear them. Maybe they should just read their emails. I haven't even communicated with them about the debt yet and I'm so tired of them already. Why can't they just read their emails and communicate that way? It's not that hard and then we both have records of what was said. I want to sort out this mess but how if they refuse to communicate through emails which is the only way I can at the moment.