Anthony Richards & Associates
Unclaimed Business
|1|8 Reviews (last 12 months)|This business does not respond to reviews
Anthony Richards & Associates
Unclaimed Business
|1
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Anthony Richards & Associates is drawing significant frustration from customers who feel their concerns are not being addressed. A recurring theme is persistent calls and threatening messages even after accounts have been settled or payment arrangements honoured. Customers consistently mention difficulty reaching supervisors, ignored emails, and proof of payment being disregarded. Several reviewers describe being passed between the firm and the original creditor without resolution. Concerns around professionalism, empathy, and regulatory compliance also surface repeatedly, painting a picture of strained communication and dissatisfaction with the collections experience.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Samuel S
1 reviews | Active since Mar 2026
28 Mar 2026, 09:35
Utter lack of compliance
They phone and request your private information but as soon as you ask them for their Council for debt collectors registration number they say they can't provide it, which by law they need to. I already reported them to the council.
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Samuel S
1 reviews | Active since Mar 2026
28 Mar 2026, 09:35
Utter lack of compliance
They phone and request your private information but as soon as you ask them for their Council for debt collectors registration number they say they can't provide it, which by law they need to. I already reported them to the council.
0
Replies (0)TS
Terry S
1 reviews | Active since Nov 2017
18 Feb 2026, 17:29
False information
Good day I will be loging a formal ombudsman complaint against this pathetic company. From the consultant to the campaign manager Michelle the lies. Absa you need to reconsider Anthony Richards and associates.
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Terry S
1 reviews | Active since Nov 2017
18 Feb 2026, 17:29
False information
Good day I will be loging a formal ombudsman complaint against this pathetic company. From the consultant to the campaign manager Michelle the lies. Absa you need to reconsider Anthony Richards and associates.
0
Replies (0)C
Carl
1 reviews | Active since Dec 2025
30 Jan 2026, 08:00
Anthony Richards & Associates Unprofessional Conduct
I am still getting calls from ARA regarding an account I have settled in August 2025. I have sent them the paid up letter from RCS, however they still call me everyday saying I have an outstanding balance and that my last payment was in January 2025. I have requested to talk to a manager of supervisor multiple times, however I am either told that they are busy or not in the office. My credit record is being ruined by this incident and receiving these calls where I have to repeat the same thing over and over again is frustrating.
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Carl
1 reviews | Active since Dec 2025
30 Jan 2026, 08:00
Anthony Richards & Associates Unprofessional Conduct
I am still getting calls from ARA regarding an account I have settled in August 2025. I have sent them the paid up letter from RCS, however they still call me everyday saying I have an outstanding balance and that my last payment was in January 2025. I have requested to talk to a manager of supervisor multiple times, however I am either told that they are busy or not in the office. My credit record is being ruined by this incident and receiving these calls where I have to repeat the same thing over and over again is frustrating.
0
Replies (0)YvdM
Yolandi van der Merwe
1 reviews | Active since Sept 2022
29 Jan 2026, 09:36
Anthony Richard & Assoc read your emails please
They are so disrespectful. They send me an email saying that ABSA has officially handed me over. Not great but okay fine. The problem is I have two rapture eardrums meaning I have a significant amount of hearing loss. I can not hear I'm as close to deaf as a hearing person can get. It should correct it self when my eardrums are healed which can take about 3 months and if not I will need surgery. I explained this to them and that I don't have permanent employment at the moment in two different emails already. Did not receive an reply to either. Yet they keep on calling me I don't answer because what would be the point I wouldn't be able to hear them any way. I ended up blocking them but calls only. Yesterday I received an nasty sms that promised legal action if I don't call them. I just want to know how they expect me to do that if I can't hear them. Maybe they should just read their emails. I haven't even communicated with them about the debt yet and I'm so tired of them already. Why can't they just read their emails and communicate that way? It's not that hard and then we both have records of what was said. I want to sort out this mess but how if they refuse to communicate through emails which is the only way I can at the moment.
Helpful (0)
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Yolandi van der Merwe
1 reviews | Active since Sept 2022
29 Jan 2026, 09:36
Anthony Richard & Assoc read your emails please
They are so disrespectful. They send me an email saying that ABSA has officially handed me over. Not great but okay fine. The problem is I have two rapture eardrums meaning I have a significant amount of hearing loss. I can not hear I'm as close to deaf as a hearing person can get. It should correct it self when my eardrums are healed which can take about 3 months and if not I will need surgery. I explained this to them and that I don't have permanent employment at the moment in two different emails already. Did not receive an reply to either. Yet they keep on calling me I don't answer because what would be the point I wouldn't be able to hear them any way. I ended up blocking them but calls only. Yesterday I received an nasty sms that promised legal action if I don't call them. I just want to know how they expect me to do that if I can't hear them. Maybe they should just read their emails. I haven't even communicated with them about the debt yet and I'm so tired of them already. Why can't they just read their emails and communicate that way? It's not that hard and then we both have records of what was said. I want to sort out this mess but how if they refuse to communicate through emails which is the only way I can at the moment.
0
Replies (0)TA
Tamaryn A
1 reviews | Active since Feb 2022
10 Jan 2026, 11:52
Minus stars!!!! Ignore these calls as they do not know what they are doing!!!
This company should be flagged and shut down! After agreeing to payment plans and adhering to them. This company phones you a minimum of 3 times per day, after payment was made on agreed upon dates and after speaking to endless supervisor and agents! Sending pops and emails countless times only get ignored!!!! Harassing clients endless when they have met the agreements is not on!!!!!!!!
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Tamaryn A
1 reviews | Active since Feb 2022
10 Jan 2026, 11:52
Minus stars!!!! Ignore these calls as they do not know what they are doing!!!
This company should be flagged and shut down! After agreeing to payment plans and adhering to them. This company phones you a minimum of 3 times per day, after payment was made on agreed upon dates and after speaking to endless supervisor and agents! Sending pops and emails countless times only get ignored!!!! Harassing clients endless when they have met the agreements is not on!!!!!!!!
0
Replies (0)AB
Ailene B
1 reviews | Active since Dec 2025
18 Dec 2025, 09:33
Very bad service.
I have been making regular payments to my account. I have emailed the proof to them on various occasions. I have also sent them whatsapp messages and sent the proof. Yet I keep getting threatening messages saying that I have missed a payment and that they will now be putting a trace alert on me. But they don't respond to emails at all.
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Ailene B
1 reviews | Active since Dec 2025
18 Dec 2025, 09:33
Very bad service.
I have been making regular payments to my account. I have emailed the proof to them on various occasions. I have also sent them whatsapp messages and sent the proof. Yet I keep getting threatening messages saying that I have missed a payment and that they will now be putting a trace alert on me. But they don't respond to emails at all.
0
Replies (0)JD
Johan D
1 reviews | Active since Sept 2023
24 Oct 2025, 14:08
*********** service
These *********** people keep on phoning me and sending me mails in connection with my hospital account which I payed 2 weeks ago allready. I'vesend them 4 times proof of payment allready and the last time they said I must what's up it on the company number ,but after I've send it 2 times now they don't even to bother to open up the what's up.
Helpful (0)
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Johan D
1 reviews | Active since Sept 2023
24 Oct 2025, 14:08
*********** service
These *********** people keep on phoning me and sending me mails in connection with my hospital account which I payed 2 weeks ago allready. I'vesend them 4 times proof of payment allready and the last time they said I must what's up it on the company number ,but after I've send it 2 times now they don't even to bother to open up the what's up.
0
Replies (0)EW
Estelle W
1 reviews | Active since Aug 2018
13 Oct 2025, 10:45
Incompetence
This is the most *********** people i have seen in my life. Payment was made on the 2nd Oct and Makro got it and confirmed its paid but i still get 10 calls a day from these people to say i have not paid! If you speak to a supervisor they are just as useless i have had it with these people bunch if idiots
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Estelle W
1 reviews | Active since Aug 2018
13 Oct 2025, 10:45
Incompetence
This is the most *********** people i have seen in my life. Payment was made on the 2nd Oct and Makro got it and confirmed its paid but i still get 10 calls a day from these people to say i have not paid! If you speak to a supervisor they are just as useless i have had it with these people bunch if idiots
0
Replies (0)