Great customer service

So my rating went from a 1 star, for good communication to an overall 5 star rating. I received my order and was disappointed to find out that I'd been sent a generic product instead of the original Apple product that I'd paid for. I naturally assumed that I'd been ****med and immediately sent them an email explaining my disappointment. I received a phone call from Sean within minutes and he was absolutely amazing. He arranged to overnight the correct item to me and collected the item that had been sent to me in error. I really appreciate this level of customer service. Well done to Sean and the team at Apple Café for turning my frown upside down! I will definitely order from this company again.