Worst experience for an Apple product ever!!!!!

I ve seen Apple Cafe s website and called them with the info advertised. I spoke to Ray who seems to be the sales guy. He promised and promised and promised and guess what, he promised again. This went on for 3 weeks. Every time I called him the story changed. Imagine wanting to give a business business that they ADVERTISED only to be promised so many times and have not delivered on any of the promises. Worst experience ever. I m left wondering how long will a business like this will last with an emploee like Ray!!!!!