Unreliable company

This company is unreliable. My partner requested ther services as our washing machine was not completing washing cycles. Their technician only came on 01/02/2026 to fix the machine but we never used it that day as I have already used the laundromat previous day. The machine only worked one weekend on 07/02/2026.

Weekend of the 14/02/2026 the machine was not completing washing cycles again and I had to use the laundromat once again. We contacted Appliance technicians and they advised they will come repair on 20/02/2026 but they did not pitch. The technician said he will come on Saturday but no one came. Then the technician said will be late on that Saturday but still did not pitch. I had to use the Laundromat again that night.

I sent my dissatisfaction to them and spoke to a guy called Robert who advised that I will get a technician on Friday 27/02/2026 and no one came. The technician called me to tell me he can only come through on Saturday as he's car is being serviced I asked him if didnt he know the car will be serviced but he didnt answer me. I then contacted the company again and I was told he will be there on Satuday 28/02/2026 but no one came to my house. I had two event to attend, I had Discovery 10km run and I had Killarney drags in the afternoon. I didn't even get to attend those events. Because I had to go to the Laundromat again and I decided to buy a new machine yesterday. Now I am on for the to refund me. Which is a struggle.