Frustrated by App**** Meter Innovation's Lack of Transparency

I am deeply frustrated by their failure to provide a satisfactory explanation for a sudden spike in my hot water bill. The lack of transparency and clarity in their communication has left me feeling both baffled and dissatisfied.

Upon noticing a significant increase in my hot water bill compared to previous months, I reached out to App**** Meter Innovation for clarification. However, instead of receiving a clear and concise explanation, I was met with vague responses and unhelpful graphs that only added to my confusion.

One of the main issues I encountered was their inability to provide a detailed breakdown of my water usage. When I requested a statement outlining exactly how much water was consumed on a daily basis, I was simply provided with a graph that purported to show usage patterns over time. However, upon closer inspection, it became apparent that the data presented on the graph was inconsistent and misleading.

Not only did the graph fail to account for days when I was not even at the flat, but it also suggested that water was being used during periods when I know for a fact that no one was present. This blatant discrepancy between the data provided and my actual usage patterns only served to further exacerbate my frustration with the company.