Pathetic service

Pathetic service! I enrolled in the NIMART course at the beginning of October 2022. I started doing the course and got stuck on one of their quiz questions which wouldn’t accept whatever answer I submitted. I sent an email regarding this asking for assistance and never received a response. A week later I eventually called the school asking for assistance and they gave me Dr Mawela’s number who was also of no help. He ignores texts on WhatsApp. He asked me what the correct answer is and I responded according to the course material provided. Till this day, I have not received a response even after texting and asking for a response. I checked again this morning to see if I can give the quiz another try only to find that I have been kicked off the course because the course has expired???? No one responds to emails at this institution. No one takes accountability for the pathetic treatment they give us. I want a refund of my money.