1 reviews | Active since Member
In May my daughter signed up with A&R Driving School in Cape Town. From the very beginning this crowd were not very responsive, taking long to respond to messages as they were continually unavailable via telephone. Most times whenever a lesson were scheduled the instructor would arrive late, no communication before hand to advise. Including the day of the test. She failed the first test and as she had not used all of her previous lessons they agreed that she could receive more lessons and use the car for the next test. It was a huge problem to get them to honor this and even the day of the test they were so late I did not think she would actually get to do it. Anyhow she failed again. Once again they were contacted for assistance and it was agreed she could use the car for the next test. Today was supposed to be the test as well as a lesson beforehand. At 9.23 she gets a Whatsapp message stating that the car has lost its gears so she cannot use it. Supposedly they could organise another car at a further cost but also far away from the agreed meeting point. The cost was not an issue but the distance was. Thus the test was not done. Then promptly at 20.05 this evening they have the audacity to post a picture showing the car in use by some other student who passed his test in it today. So all along they ****, really terribly poor business etiquette !! I would not recommend anybody to use them, find somewhere better.