Aramex Shop and Ship
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Aramex Shop and Ship has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Aramex Shop and Ship across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have experienced repeated system malfunctions on Aramex Global Shopper. The platform is unreliable and regularly creates unnecessary delays and confusion. The bigger issue, however, is the so-called Customer Support. Instead of resolving queries properly, they focus on closing tickets with no customer engagement. I have had multiple queries marked as closed/resolved without any actual solution, follow-up, or corrective action. Closing a ticket does not equal resolving a problem. This pattern reflects poor service standards and a lack of accountability. Customers should not have to repeatedly reopen queries for the same unresolved issues. Very disappointing experience.
1 reviews | Active since Jan 2020
I have experienced repeated system malfunctions on Aramex Global Shopper. The platform is unreliable and regularly creates unnecessary delays and confusion. The bigger issue, however, is the so-called Customer Support. Instead of resolving queries properly, they focus on closing tickets with no customer engagement. I have had multiple queries marked as closed/resolved without any actual solution, follow-up, or corrective action. Closing a ticket does not equal resolving a problem. This pattern reflects poor service standards and a lack of accountability. Customers should not have to repeatedly reopen queries for the same unresolved issues. Very disappointing experience.
1 reviews | Active since Jan 2020
Every time I deal with this company, they find news ways to annoy their customers. They have a good product, but intellectually-impaired employees that deliver consistently terrible service.
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