Arb Electrical Wholesalers
2|39 reviews
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Anonymous
1 reviews | Active since Member
31 May 2025, 11:14
Prices are a little ridiculous
Prices are absolutely crazy. Working as a contractor for 16 years. Sent one of my electricians working in Pretoria area to pick up a few panels lights. Just 8 panel 18 watt panel lights. Prices was insane. So much so that it was cheaper to drive to my usual supplier in the middle of Joburg and drive all the way back. Same items bought (same brand) were pretty much half the price. I understand memebers of teh publiuc pay a bit more but its pretty obvious we were contractors - written right accross the front of the T-shirt. If it was a bit more, fine. But double? Anyway we have a month long project near there - I won't even bother asking prices.
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Replies (56)Arb Electrical Wholesalers's replyOfficial
15 Jan 2026, 06:24 Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration, especially as a long-standing contractor where pricing and efficiency are critical on site. Our pricing structure can vary depending on factors such as branch costs, supplier agreements, and whether an account-specific contractor price or promotional pricing is applied at the time of purchase. That said, a significant price difference -particularly on the same brand and specification -is certainly not the experience we aim to deliver to our contractor customers. We value our contractor relationships and would appreciate the opportunity to review this matter further. Please feel free to contact us directly with the branch details and product information so we can investigate what happened and see how we can address this appropriately. Your feedback is important to us, and we hope to have the opportunity to restore your confidence in doing business with us. Kind regards
ARB Electrical Wholesalers
ARB Electrical Wholesalers
Best regards,
Arb Electrical Wholesalers's reply15 Jan 2026, 06:24
Official
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration, especially as a long-standing contractor where pricing and efficiency are critical on site. Our pricing structure can vary depending on factors such as branch costs, supplier agreements, and whether an account-specific contractor price or promotional pricing is applied at the time of purchase. That said, a significant price difference -particularly on the same brand and specification -is certainly not the experience we aim to deliver to our contractor customers. We value our contractor relationships and would appreciate the opportunity to review this matter further. Please feel free to contact us directly with the branch details and product information so we can investigate what happened and see how we can address this appropriately. Your feedback is important to us, and we hope to have the opportunity to restore your confidence in doing business with us. Kind regards
ARB Electrical Wholesalers
ARB Electrical Wholesalers
Best regards,