Arc? More like pain in the ****.

This is the second horrible service I’ve received from Arc online. Don’t ever buy online from them. You’ll be begging for your order that you PAID for. I ordered 2 items on the 23/01/2024 and a week passed, no one sent me any shipping details. I tried the call center, no answer. I had to message them on Instagram and they said they sent my order to the wrong house. If I didn’t follow up I would’ve never even known what happened to my order. “R.S” controlling their Instagram account said they’d express deliver it. I’m still waiting. Pathetic and useless.