Disgusting Service - Online

I am incredibly disappointed with the service I’ve received. I placed an order on February 5th and paid via Payflex. The transaction was successful, and the money was deducted from my bank account, but I never received an order confirmation. When I reached out, I was told to send proof of payment, and that once confirmed, my order would be shipped via express delivery. It seems like my order is taking an eternity to arrive. It is now two full weeks.

To make matters worse, no one answers the phone—what’s the point of advertising a customer service number if it’s not being used? Email responses are also slow, and while they do reply within one business day, communication completely drops off after that. Very poor service. Do not purchase from their online store.