Active since Aug 2017
Terrible experience regarding my refund. I returned an item, fair enough the original packaging was not included. They told me they can't process a refund. Its now almost two weeks. I keep calling , emailing and they are ignoring me. I asked them to send the package back to me. No contact. They are sitting with my money and item.
Item delivered looks totally different from what I purchaed. The quality is absolutely disgusting for the price paid. It looks like they sourced the item from Shein Please do NOT purchase from this site.
I am incredibly disappointed with the service I’ve received. I placed an order on February 5th and paid via Payflex. The transaction was successful, and the money was deducted from my bank account, but I never received an order confirmation. When I reached out, I was told to send proof of payment, and that once confirmed, my order would be shipped via express delivery. It seems like my order is taking an eternity to arrive. It is now two full weeks. To make matters worse, no one answers the phone—what’s the point of advertising a customer service number if it’s not being used? Email responses are also slow, and while they do reply within one business day, communication completely drops off after that. Very poor service. Do not purchase from their online store.
I received disgusting service from their pharmacist assistant, Phuti Dipela. He's demeanor was unprofessional and rude and made dismissive comments like "Do as you please" and refused to assist me with my over-the-counter order, instead directing me to join another queue. The interaction ended abruptly without a thank you or goodbye; they simply handed me my prescribed medication with attitude. I would not recommend going here for medication.
I visited Studio Icon in Linden to enquire about services and was met with an incredibly rude assistant. She answered my questions with a bad attitude and seemed irritated by my presence. To make matters worse, she aggressively banged the gate behind me as I left, which felt very hostile. Based on this experience, I won’t be considering Studio Icon for any services. This kind of unprofessional behavior is unacceptable, especially when first impressions
I settled my account on the 25th of March. The account is still reflecting as open and in arrears on my credit profile with the credit Bureau
Idiots continued to call me after I made payment arrangements, but what is more DISGUSTING is that they are now ignoring me after I settled my account. I am requesting a paid up letter and confirmation that the account was closed with the credit bureau, but they are deliberately ignoring me
Terrible service! They have cancelles my return collection 3times so far!!!
I placed an order on the 24th of December. My estimated delivery was the 29th of December. I did not receive any communication after placing my order. On the 2nd of Jan, at 3pm, I was informed that my order is out of stock and it will take another 10 business days for delivery, if i opted to wait. I requested a refund, i did not recieve any feedback. I called the call centre and was told i need to wait 48 houra for feedback and 7 to 14 days for a refund. Please do not purchase from them. You are better off purchasing from takealot.
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