

Easton-Berry Collections
Based on recent customer reviews, Easton-Berry Collections is generating significant frustration among South African consumers, particularly around debt settlement processes. A recurring theme is the difficulty obtaining paid-up letters after accounts have been settled, with customers consistently mentioning long delays and unanswered emails. Many reviewers describe ongoing debit orders continuing after accounts were closed, alongside concerns about transparency on balances and statements. Communication channels are frequently described as unreachable, and several customers reference aggressive collection calls. Isolated mentions of helpful individual agents appear, but overall sentiment leans heavily negative.
Replied to 100% of negative reviews
Reply time on negative reviews: 12h 28m
TrustIndex
2.4
Ranking
#5
in Legal Services
Reply Time
12h 19m
NPS Score
-65
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 12h 28m
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTry adjusting your filters to see more results.
Based on recent customer reviews, Easton-Berry Collections is generating significant frustration among South African consumers, particularly around debt settlement processes. A recurring theme is the difficulty obtaining paid-up letters after accounts have been settled, with customers consistently mentioning long delays and unanswered emails. Many reviewers describe ongoing debit orders continuing after accounts were closed, alongside concerns about transparency on balances and statements. Communication channels are frequently described as unreachable, and several customers reference aggressive collection calls. Isolated mentions of helpful individual agents appear, but overall sentiment leans heavily negative.
Easton-Berry Collections has a TrustIndex of 2.4 out of 10 on Hellopeter, based on 35 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 12 hours 28 min. Hellopeter has tracked Easton-Berry Collections across 851 total reviews. How is the TrustIndex calculated? →
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.