NN
Nhlanha N
Active since Nov 2021
23
Reviews
0
Industries
Reviews
23 reviews1 month ago
Need it solved today
No signal since yesterday I’m being transferred from Pillay to post now I must wait for technician to come on site. The whole area had the issue
53 replies
2 months ago
Settlement discount
I have an outstanding on my account and have been calling the call centre requesting for a settlement discount no one is getting back to me, as a client I have a right to request a discount
53 replies
2 months ago
Bad customer service-The call centre is like a circus
I called cancellations department on the 23/01 and spoke to two agents the first one was rude and I disconnected the line and they never called back 2nd agent Mandisa I requested for her to cancel my contract and continue to use my number on prepaid she kept placing me on mute, telling me the system is offline, after a long time holding for her while she was checking on the system the line disconnected and till today she never called back. What kind of customer service is this? Now I must continue to pay for something that I specifically asked to be cancelled and moved to prepaid
0 replies
3 months ago
Refund on my bank account
I purchased on the app using my card and 2 transactions when off my account. I reported the matter and I’m being told that it’s one but proof was provided. I want my refund
0 replies
5 months ago
Discovery is bad
I initially joined discovery because of the benefits, I am a chronic patient and I was told the option I am taking covers chronic medication now I’m told of a waiting period of 12 months, so I need to pay for the medical and buy my own medication. I am single mother of 2 and work hard to make sure this medical is paid monthly so where am I supposed to get extra cash to buy my chronic medication
426 replies
8 months ago
Remove account from my profile
I was offered a settlement discount last year for my home choice account which I paid but till date I have not received any communication or paid up letter from the company and the outstanding still reflects on my credit profile. Ref 0278000873319482, payment made 24 August 2024
1 reply
20 months ago
I don’t owe Truworths anything
I have been paying my account in store at Birch acres Truworths, and now I get an email from Eston berry Attorneys telling me I have an outstanding of 973, which I paid R283 which was the balance remaining. I have receipts show there is not outstanding balance, please clear my name and this account must be closed
159 replies
20 months ago
My account is paid up, now being told I’m owing
I have been paying my account in store at Birch acres Truworths, and now I get an email from Eston berry Attorneys telling me I have an outstanding of 973, which I paid R283 which was the balance remaining. I have receipts show there is not outstanding balance, please clear my name and this account must be closed
53 replies
25 months ago
Misled
I joined the gym in February 2024, and there was a special running of R260 for 3months, now I’m being told I owe R800. I called virgin active boulders and au spoke to Patience and she told me that in order for me to cancel I need to pay R2000 cancellation fee. Which I was not told about and I’m disputing this cause I was told I cancel anytime or pause my membership if I wanna take a break. I want my name to be cleared, and I’m not going to pay any amount except the R260 I was told when I joined the gym, and I want my membership to be cancelled.
56 replies
28 months ago
Bad service
I am writing this review due to the bad service I received. I have been sending email to Lorainne for payment arrangements for my cover till this day I have not received any feedback. I asked the agent to send this to senior management but nothing was done, now I receive emails that my cover has been canceled but debit orders magtapes are sent to my bank
384 replies
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5 Star
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4 Star
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2 Star
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1 Star
23 (100%)