Going the extra mile

I saw a pair of Nike sneakers that I absolutely loved and had to have, I purchased it on line via the BASH website only to have them cancel the order as my shoe size was not in stock. I then searched for which store had stock and the only store was in Cape Town and I live in Durban, I called the store in Cape Town Plumstead I think and asked what I could do to get the shoe he advised that I needed to visit the closest branch and they will be able to assist, I was not able to go to the store but called the store and spoke to Mpume who called the store in Cape Town and then got back to me I advised her that I was not able to get to the store to pay the R50 IBT she told me to give her a short while and she will get back to me. She called me back to advse that she paid the R50and that I could pay her when I went to fetch the shoe. She called me regularly to give me an update and I went in store today to purchase the sneaker that I have absolutely fallen in love with. Thank you Mphume ARCHIVE Gateway. you made me the happiest.