Worst Car Rental Company I've ever used

It's over 2 months that I have been trying to get this matter resolved.

I had a hired car with Ark Car Rentals, as mine was getting repaired. At a mall, a lade slammed her door into mine and I noticed the dent as I walked out of the mall. I then requested for the video footage. The SAPA got the details and these were submitted with the case to Ark.

1) I had to be charged a single access fee of R4500 2) They had a R2000 holding fee 3) Apparently there was a R300 refueling fee subtracted from my R2000 deposit 4) There is an admin fee of R900+ 5) They received a quote from a panel beater and invoiced the whole amount to me.

Now, whether they actually do any work behind the scenes trying to recoup money from the lady who slammed their car or not, no body knows.

It's taken them 2 months+ to send me the correct invoice. Now I am getting letters of demand.

Please stay away from these guys.