Jeep Constantia useless service

PATHETIC DISGUSTING SERVICE!!!!! I brought my Jeep Wrangler in for a service last year in December 2024 and while they were serving my car the technician broke the windscreen and it cracked. It was therefore fixed by my insurance company but had to pay in excess and Jeep refunded me for the broken windscreen. I dealt with Stephan at Jeep Constantia and he promised to arrange for two Jeep caps for myself and my wife for the inconvenience but was told they had no JEEP caps in stock and would arrange for it. Well, its March 2025 now and I'm still waiting for my "gift", my wife went to Jeep Constantia last week to again remind Stephan and was told he doesn't have any Jeep caps but then my wife asked if we could then have a Jeep glass tumbler or a bag which was on display in the glass cabinet in the service department. Stephan told my wife he would phone her to let her know. It's now a week later and still nothing...?????????????????? I might as well go and purchase something directly through Jeep because this is absolutely PATHETIC USELESS SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!