1 reviews | Active since Member
Have taken my cars to Arnold's since October 2009. The owner sold the business in the last couple of months but my bakkie was due for a service so it went in on Thursday 15 November 2018. We were informed that the clutch needed to be replaced - it was previously replaced on 30-10-2016 and 33900 km earlier which I told them. We needed our vehicle on Saturday17-11-2018 but unfortunately it wasn't, causing major disruption in our lives. The car was collected on Monday at 11:45 but there was a gearbox noise (the gearbox was overhauled by the same company on 30-11-2016) so we took it back. By Wednesday 21 November nothing had been done so we insisted that we wanted our vehicle back, which to their credit they delivered to our house. The complete disinterest by the manager and owner throughout this ordeal was horrific. We had paid our account and were then told that the gearbox wasn't touched by them - one just knows they are already making excuses and this is going nowhere!
The bottom line is that we were caught and it cost us a lot of money, and were carless for exactly a week - DON'T EVEN TRY THIS COMPANY. If you want we can show you proof etc., call me on ********** .