Utter incompetence from Arrow underwriting managers

My claim was referred to Arrow underwriting managers after their client, Yacoobs Transport driver bumped and damaged my vehicle. Because of all delays with the truck company itself, the company's broker. I was forced to fix my vehicle after supplying the required documents they eventually after so much delay come back with a subpar offer compared to the cost paid to fix my vehicle. They down respond to email, they treat clients unfairly, so many people get cc'd in email as a client you don't even know who is who in the zoo as they are all incompetent with zero professionalism. Because I refused their ridiculous offer no one is responding to my emails for updates which is very unprofessional, the likes of Ru-Juan Jobert, David Lip****z, Grant Douglas, Neil Smith all unprofessional and horrible with customer service.