Suboptimal artificial grass

Used a substandard artificial grass product. After 3 months, the artificial grass began to melt away and the black plastic undercoat was visible. These were in the areas where there was sun. His product was advertised with an 8 year warranty against fading. When he was contacted, he failed to come out and assess the grass . He ignored emails and calls. He installs suboptimal products and doesn’t follow up on complaints. He was contacted at Perfect Turfs, then the company name was changed to Artificial Grass Wholesalers Miguel Benedito frequently changes the name and logo of his business.