Badly run operations with no communication

Whilst the drivers and packers were great - very professional and lovely to deal with, the admin and operations left much to be desired.

Somehow they were double booked on the day that we needed to move. Instead of making appropriate plans, they made us wait most of the day for the moving truck - shifting the ETA multiple times. They were not communicative at all, requiring us to make multiple phone calls and text to find out the status.

All in all, a terrible experience! Moving is stressful and tiring enough without unreliable service. Do not recommend!