ASAMBE TRAVEL CLUB IS A WASTE OF PEOPLE'S MONEY

I sent my booking form 6 days ago and still haven't received any feedback regarding my booking. Whenever I call the agency to enquire I am told that someone has been allocated my booking. They never say who is the consultant responsible. I am always calling in to request feedback and the person assisting is just casual and there's no accountability. This agency is just ******* and a waste of people's hard-earned money. The Tourism Board needs to step in ASAP. They are receiving my email next!