Active since Oct 2023
The worst service ever!! I paid for an Express service, my parcel is still in my possession even though it was registered to be collected yesterday. It's 15:27 and the agents keep saying the driver will call. They then go silent and don't take any accountability. This is a paid service not a favour. The less said about Skynet courier assigned the job better!!
I placed an order at 12:06 this afternoon and it's bow 13:56 and I'm told it's raining they can't deliver. It only started raining 4 minutes ago. Why wasn't I told that they can't deliver when clouds gathered??? I am so livid. I called in 6 times already and the nonsense excuse will not stand with me. What the hell is going on at Steers Mankwe? I am reporting your store to Hellopeter and X. I am taking this further!!! This is ******* service. And it's not the first time!!!
Great and efficient, speedy assistance over the phone and consultant/agent was patient and helpful
6 houses on my street including mine have not had electricity supply since Sunday 9am. We have logged calls countless number of times via Alfred ChatBot and voice calls. No one has been dispatched to date and no one is interested in assisting us. This is ******* honestly. There's a heatwave and food is spoiling in the fridge. Elders are going through the most and their health is compromised. What nonsense is this???
I sent my booking form 6 days ago and still haven't received any feedback regarding my booking. Whenever I call the agency to enquire I am told that someone has been allocated my booking. They never say who is the consultant responsible. I am always calling in to request feedback and the person assisting is just casual and there's no accountability. This agency is just ******* and a waste of people's hard-earned money. The Tourism Board needs to step in ASAP. They are receiving my email next!
Mom called the head office through the Mr Price Home store assisted by a store assistant to cancel her Sim card, they agrees that it would be cancelled. She then paid her account and when she checked instead the balance went up. Every time she pays, her money goes to that Sim card to automatically top up the same Mr Price Sim card. She's been sent from pillar to post with no help whatsoever. The whatsapp chat agents are clueless and leave you hanging. Useless store card to have. She has been trying for months and still no help.
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