Asara can do better more effort and care for locals

Another venue I wanted to host my 21st by. Firstly y’all’s prices are ridiculous. You could do so much more and cater for more people and make even more money but clearly you prioritise your international customers so us locals do not matter. I made an appointment with Jenifer but she canceled on me and told me she’ll have someone else assist and upon arriving to asara no one was aware of my appointment this one man whose name I unfortunately forgot and was so busy kind of rushed the appointment but either way the price was not working for me. I tried to email again and the another lady said she’d get back to me and she never did so no one followed up. They’re friendly yes but again the customer service is disappointing. Is it my responsibility as a customer to bother y’all all the time to just get some decent service and information? I really loved asara I had my matric photos taken there but you kind of let me down and I’m disappointed so the only problem is communication and customer service.