Greedy, Exorbitant and Unethical Behaviour from Asara/Tania Scheepers

We lit cigars for our Groomsmen get ready pictures on the balcony and got charged R 1500. The also got accused for taking facecloths from the room and charged R 500.

Without warning or any communication R 2500 was attempted on my credit card luckily I had used the funds and R 2000 was available. Tania Scheepers then attempted to charge R 1500 on my card successfully. Tania Scheepers then tried to charge R 1000 unsuccessfully and reverted to a lower amount charge of R 500 successfully charged.

Me and my guests reserved over 6 rooms (over R 25 000 ) collectively for our wedding weekend at Asara to be met with average amenities and sub standard steaming services at exorbitant prices at the 'luxury hotel', I find it insulting that Asara would try charge amounts on my credit card without any communication or attempt for clarity.

I'm asthmatic and do not smoke, the cigars were lit for a quick picture with my groomsmen none of which smoke. The greedy and unethical nature in which Asara/ Tania Scheepers dealt with us leaves the entire bridal party disgusted as we celebrated the most important day of our lives.