Active since May 2017
We lit cigars for our Groomsmen get ready pictures on the balcony and got charged R 1500. The also got accused for taking facecloths from the room and charged R 500. Without warning or any communication R 2500 was attempted on my credit card luckily I had used the funds and R 2000 was available. Tania Scheepers then attempted to charge R 1500 on my card successfully. Tania Scheepers then tried to charge R 1000 unsuccessfully and reverted to a lower amount charge of R 500 successfully charged. Me and my guests reserved over 6 rooms (over R 25 000 ) collectively for our wedding weekend at Asara to be met with average amenities and sub standard steaming services at exorbitant prices at the 'luxury hotel', I find it insulting that Asara would try charge amounts on my credit card without any communication or attempt for clarity. I'm asthmatic and do not smoke, the cigars were lit for a quick picture with my groomsmen none of which smoke. The greedy and unethical nature in which Asara/ Tania Scheepers dealt with us leaves the entire bridal party disgusted as we celebrated the most important day of our lives.
Made an online order for a farewell gift on the 15th November. I was informed of the Delivery time on the 20th November, which is after the farewell occasion on the 17th November. I immediately tried to cancel my order due to the delayed delivery Jade Jenniker and Adrienne Knight were totally useless in assisting with a simple cancellation and credit on my account. I have never received such unprofessional service after spending thousands of rands on purchases with Takealot.
<p>My Mothers Day gift was not delivered on Friday and I received no updates or phone calls till I called in and emailed SA Florist.</p> <p> </p> <p>I was sent a dispatch confirmation on Friday but my Mother received nothing. The poor excuses of courier service delays is totaly unacceptable for a ruputable company like SA florist.</p> <p> </p> <p>That will be the last time I use SA Florist. </p> <p> </p> <p>Regards</p>
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