Rude Treatment By Manager and Staff

I am a freelance photographer based in Cape Town. One of my clients wanted to celebrate their birthday in style so they made a group booking at the Asara Wine Estate and also paid a deposit to the estate in advance.

I arrived at this estate a few minutes before my clients arrived. As soon as I pulled out my camera the manager by the name of Ricardo (if I remember the name correctly) rudely approached me and said that they don't allow photographs in their wine state.

Secondly, when my clients arrived the waiters could not locate their booking even though a deposit was paid and the proof of payment had been emailed to the estate a few days in advance.

I have 2 suggestions as a solution 1: Publish a disclaimer on your website that you do not allow photographs (even for your customers) 2. Put signs all over the wine estate that say "No Photography Allowed" so that if we miss the disclaimer on the website we are aware of it as soon as we arrive to avoiding embarrassment.

I hope this was not a racial issue, however, I strongly believe that I would have not received the same ill-treatment if I was white.

Based on my experience today I would never recommend my clients or anyone else to this wine estate ever again.