STAY AWAY FROM ASHBURN VET IF YOU LOVE UR PETS

i am writing this email just a few hours after losing my beloved best friend ..my beloved dog..... i am in absoulte shock regarding the agressive and bullying behvaiour of the male staff from ashburn vet , The incident took place on 09/01/2026 @ 12 :30 A.M (Eaily parts of the morning ) when my very eldery dog suddenly collapsed and was in his final stages of life,, i urgently required assistance as i wanted him eautinized ,as i could not allow to see him suffer in pain. i called ashburn vet, A lady answered my call, i had advised her that i need to bring my dog for Euthanasia as he is very critical and in a coma, she puts the phone on loud speaker and made another male staff speak to me as he refused to come to the phone. When i advised him that he needs to come closer to the phone as i cannot hear him he became extreamily abbrupt towards me over the phone,

All i could hear was that he is shouting towards me and saying he is busy !!!!! ,he kept on shouting .....I was so afraid to bring my dog there as i could not allow my dog to be seen or treated by such an aggressive individual .......unfortunally my dog passed away while i was looking for another 24 hour vet

i called in 2 hours later to get his name as i want to report this matter to the South African Veterinary Council (SAVC), The same individual answered the phone , i requsted his name, he laughed and hanged up . When i called in the second time , he advised me in a hostile tone that if i want his name i must come to the vet now and meet him personally and he will give his name !!!!!

To the owners of of ashburn vet .... how are your allowing a staff wIth such hostiality working around animals !!!!!! i am going to personally report this to the complaints board due to the fact that indivduals like this is a danger to society especially when dealing with animals