ASI Property Management
Verified Business
ASI Property Management
Verified Business
26 Reviews (last 12 months)
Responds in 1543 hours 58 min
AI Review Summary
Based on recent customer reviews, ASI Property Management receives largely positive feedback, with individual staff members like Natasha Idle, Marcia Groenewald, Anandi Smith, and Keshnie frequently praised for their responsiveness, professionalism, and dedication. However, a notable segment of dissatisfied clients raises serious concerns about poor communication, lack of financial accountability, neglected complex maintenance, unpaid utility bills, and failure to hold AGMs. The contrast suggests service quality varies significantly across portfolios and assigned property specialists, with some complexes experiencing excellent management while others feel entirely neglected.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Real Estate
1543h 58mReply Time
-43 NPSUnlikely
Replied to 57% of negative reviews
Reply time on negative reviews: 1314 hours 24 min
TrustIndex
0
Ranking
#5
in Real Estate
Avg Reply
1543h 58m
NPS Score
-43
Recommended: Unlikely
Replied to 57% of negative reviews
Reply time on negative reviews: 1314 hours 24 min
Review Distribution
3.9|26 Reviews
Jun '25 - May '26
5(69.2%)
4(3.9%)
3(0%)
2(0%)
1(26.9%)
5(69.2%)
4(3.9%)
3(0%)
2(0%)
1(26.9%)
Frequently Asked Questions About ASI Property Management
Based on recent customer reviews, ASI Property Management receives largely positive feedback, with individual staff members like Natasha Idle, Marcia Groenewald, Anandi Smith, and Keshnie frequently praised for their responsiveness, professionalism, and dedication. However, a notable segment of dissatisfied clients raises serious concerns about poor communication, lack of financial accountability, neglected complex maintenance, unpaid utility bills, and failure to hold AGMs. The contrast suggests service quality varies significantly across portfolios and assigned property specialists, with some complexes experiencing excellent management while others feel entirely neglected.
ASI Property Management has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. They reply to 57% of negative reviews, typically within 1314 hours 24 min. Hellopeter has tracked ASI Property Management across 135 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Dee M
1 reviews | Active since Jan 2020
17 Mar 2026, 08:35
Reliable and Professional Service with Consistent and Reliable Management Experience
I’ve been working with Agent Ridwaana Mahomed for varied needs on my property. Overall, my experience has been nothing short of Phenemomenal. She is very responsive, and her communication is clear, relevant, and informative. She responds with care and respect and with quick follow-ups and efficiently handles maintenance requests. I feel heard, understood, and this instils confidence in me confience and peace of mind.
Helpful (0)
|Replies (0)DM
Dee M
1 reviews | Active since Jan 2020
17 Mar 2026, 08:35
Reliable and Professional Service with Consistent and Reliable Management Experience
I’ve been working with Agent Ridwaana Mahomed for varied needs on my property. Overall, my experience has been nothing short of Phenemomenal. She is very responsive, and her communication is clear, relevant, and informative. She responds with care and respect and with quick follow-ups and efficiently handles maintenance requests. I feel heard, understood, and this instils confidence in me confience and peace of mind.
0
Replies (0)P
NM
Najeeda M
1 reviews | Active since Jan 2020
13 Mar 2026, 01:20
Exceptional Service from ASI Property Management – Shoutout to Ridwaana Mahomed
I would like to highly recommend ASI Property Management for their great service. A special thank you goes to Ridwaana Mahomed for her fine, swift, and effective assistance. Her service was both efficient and friendly, and her response rate was truly excellent. It is refreshing to deal with someone who is so professional and dedicated to getting things done. Thank you, Ridwaana, for the fantastic support!
Helpful (0)
|Replies (0)NM
Najeeda M
1 reviews | Active since Jan 2020
13 Mar 2026, 01:20
Exceptional Service from ASI Property Management – Shoutout to Ridwaana Mahomed
I would like to highly recommend ASI Property Management for their great service. A special thank you goes to Ridwaana Mahomed for her fine, swift, and effective assistance. Her service was both efficient and friendly, and her response rate was truly excellent. It is refreshing to deal with someone who is so professional and dedicated to getting things done. Thank you, Ridwaana, for the fantastic support!
0
Replies (0)cV
charmaine V
1 reviews | Active since Jan 2020
12 Mar 2026, 07:25
Query was resolved efficiently and quickly by Dolly
Query was resolved efficiently and quickly by Dolly. She was very professional, friendly and helpful.
Helpful (0)
|Replies (0)cV
charmaine V
1 reviews | Active since Jan 2020
12 Mar 2026, 07:25
Query was resolved efficiently and quickly by Dolly
Query was resolved efficiently and quickly by Dolly. She was very professional, friendly and helpful.
0
Replies (0)TK
Tevia K
1 reviews | Active since Jan 2020
6 Mar 2026, 10:43
4 year delay on accounts :-(
If I could give 0 stars, I would. We have diligently paid monthly fees but these **** artists have just ignored their responsibility to prepare accounts for the complex. They defy the CSOS order to prepare them and don't bother to keep owners informed of material changes like the fact that all trustees quit. STAY FAR AWAY.
Helpful (0)
|Replies (0)TK
Tevia K
1 reviews | Active since Jan 2020
6 Mar 2026, 10:43
4 year delay on accounts :-(
If I could give 0 stars, I would. We have diligently paid monthly fees but these **** artists have just ignored their responsibility to prepare accounts for the complex. They defy the CSOS order to prepare them and don't bother to keep owners informed of material changes like the fact that all trustees quit. STAY FAR AWAY.
0
Replies (0)S
NM
Nomhle M
1 reviews | Active since Jan 2020
19 Dec 2025, 08:35
Excellent Service from Ridwaana Mahomed
Ridwaana Mahomed is an absolute pleasure to work with! She’s efficient, prompt and provides regular feedback on matters affecting and related to our body corporate. We are very happy to have her on our portfolio.
Helpful (0)
|Replies (0)NM
Nomhle M
1 reviews | Active since Jan 2020
19 Dec 2025, 08:35
Excellent Service from Ridwaana Mahomed
Ridwaana Mahomed is an absolute pleasure to work with! She’s efficient, prompt and provides regular feedback on matters affecting and related to our body corporate. We are very happy to have her on our portfolio.
0
Replies (0)KR