AC
Asmalls Clothing Durban
Unclaimed Business
AC
Asmalls Clothing Durban
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Christine M
1 reviews | Active since Jan 2020
5 Apr 2022, 19:47
Lack Empathy
On Saturday 26 march 2022 my family and I visited the Chatsworth branch between 1:30pm and 2pm. On our way out a worker was mopping the floor with no sign telling us that the floor was wet my 11 year old walked and slipped on her back, when I turned around to see what had happened I found my child on the floor,when I asked the worker why was there no sign to say the floor was wet she said the board is on the other side and she was going to move it.At this time seeing my child cry I got angry and demanded to see a manager .I was told the manager was on break and I had to wait till she got back. The worker along with the security just said sorry. I refuse to leave until I saw the manager. Only to be told she will be back in an hour . I slowly walked away with my family helping my child to our vehicle. Once we got in my child began crying in pain, complaining that her right side was hurting,I went into the store again and demanded I wanted to see someone in management a lady by the name Lorraine came to see us,she contacted who she needed to and told me to take my child to the doctor,with it being the weekend all doctors were already closed. She told me they will contact me I must leave my details,which I did. I took my child to the doctor on Monday the 28th and also to the police station to get a affidavit done.With still no contact from management I went to the store on Tuesday, there was empathy from any of the stuff I was told to leave my original documents with them they would send it through. I did so and walked out. Wednesday I had no feed back from them so I phoned the store I was told the document was sent to Hr they will let me know,on the phone I expressed my disappointment as no one from the store contacted us to find out if my child is fine as I have had many sleepless nights with my child constantly crying in pain, I told the lady the lack of empathy shown is so upsetting I have no idea if I need to take my child for an x-ray cos I don't have medical aid. All she said was sorry will call you when Hr gets back to us. She phones my husband on Thursday despite me telling them don't contact him cos he will be in an exam only to tell him the same thing she told me when I called the day before. Today is the 4th of April I am dealing with a child that is constantly crying in pain,not sleeping,she has bruises on her legs and back (which I took pics off). I still have no reply from any one as yet, I am disappointed in they approach with this matter,I need to take my child for an x-ray because of the pain in her back I have no idea if anything is broken. All I want is someone to please tell me what is going on. I am an helpless mother who desperately trying to get my child better.
Helpful (0)
|Replies (0)CM
Christine M
1 reviews | Active since Jan 2020
5 Apr 2022, 19:47
Lack Empathy
On Saturday 26 march 2022 my family and I visited the Chatsworth branch between 1:30pm and 2pm. On our way out a worker was mopping the floor with no sign telling us that the floor was wet my 11 year old walked and slipped on her back, when I turned around to see what had happened I found my child on the floor,when I asked the worker why was there no sign to say the floor was wet she said the board is on the other side and she was going to move it.At this time seeing my child cry I got angry and demanded to see a manager .I was told the manager was on break and I had to wait till she got back. The worker along with the security just said sorry. I refuse to leave until I saw the manager. Only to be told she will be back in an hour . I slowly walked away with my family helping my child to our vehicle. Once we got in my child began crying in pain, complaining that her right side was hurting,I went into the store again and demanded I wanted to see someone in management a lady by the name Lorraine came to see us,she contacted who she needed to and told me to take my child to the doctor,with it being the weekend all doctors were already closed. She told me they will contact me I must leave my details,which I did. I took my child to the doctor on Monday the 28th and also to the police station to get a affidavit done.With still no contact from management I went to the store on Tuesday, there was empathy from any of the stuff I was told to leave my original documents with them they would send it through. I did so and walked out. Wednesday I had no feed back from them so I phoned the store I was told the document was sent to Hr they will let me know,on the phone I expressed my disappointment as no one from the store contacted us to find out if my child is fine as I have had many sleepless nights with my child constantly crying in pain, I told the lady the lack of empathy shown is so upsetting I have no idea if I need to take my child for an x-ray cos I don't have medical aid. All she said was sorry will call you when Hr gets back to us. She phones my husband on Thursday despite me telling them don't contact him cos he will be in an exam only to tell him the same thing she told me when I called the day before. Today is the 4th of April I am dealing with a child that is constantly crying in pain,not sleeping,she has bruises on her legs and back (which I took pics off). I still have no reply from any one as yet, I am disappointed in they approach with this matter,I need to take my child for an x-ray because of the pain in her back I have no idea if anything is broken. All I want is someone to please tell me what is going on. I am an helpless mother who desperately trying to get my child better.
0
Replies (0)AN
NP
Neleshnee P
1 reviews | Active since Jan 2020
20 Mar 2020, 08:30
Fashionable Clothing
Quality clothing, shoes and accessories at reasonable and affordable prices. Easy shopping for the whole family. Fashionable and trendy clothing. #SupportLocal
Helpful (0)
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Neleshnee P
1 reviews | Active since Jan 2020
20 Mar 2020, 08:30
Fashionable Clothing
Quality clothing, shoes and accessories at reasonable and affordable prices. Easy shopping for the whole family. Fashionable and trendy clothing. #SupportLocal
0
Replies (0)JW
Jessica W
1 reviews | Active since Jan 2020
2 Feb 2020, 08:53
Would NOT recommend asmalls to anyone!!!
I wouldn't recommend asmalls to anyone. I ordered from their online store on 25th January 2020, placed my order and paid for the items ordered on the same day. I received a email on 29th January 2020 that there's one item out of stock, which I'll be refunded for. Femida messaged me on whatsapp to apologize for any inconvenience and that they'll be refunding me the Thursday morning (30th January 2020) I been messaging her the Friday and Saturday, she only reads the messages but haven't answered nor refunded me. I will NEVER buy anything from them again, that is just unacceptable and unprofessional.
Helpful (0)
|Replies (0)JW
Jessica W
1 reviews | Active since Jan 2020
2 Feb 2020, 08:53
Would NOT recommend asmalls to anyone!!!
I wouldn't recommend asmalls to anyone. I ordered from their online store on 25th January 2020, placed my order and paid for the items ordered on the same day. I received a email on 29th January 2020 that there's one item out of stock, which I'll be refunded for. Femida messaged me on whatsapp to apologize for any inconvenience and that they'll be refunding me the Thursday morning (30th January 2020) I been messaging her the Friday and Saturday, she only reads the messages but haven't answered nor refunded me. I will NEVER buy anything from them again, that is just unacceptable and unprofessional.
0
Replies (0)RD
Ranjan D
1 reviews | Active since Jan 2020
29 Sept 2019, 13:40
Customers must be free to shop
Carries a large variety of clothing. However, the store is over-crowded. Poorly arranged and displayed, There is limited space to walk. Worst of all are the assistants who tag you like a leach and never leave you alone. You dont have your privacy to select what you want.
Helpful (0)
|Replies (0)RD
Ranjan D
1 reviews | Active since Jan 2020
29 Sept 2019, 13:40
Customers must be free to shop
Carries a large variety of clothing. However, the store is over-crowded. Poorly arranged and displayed, There is limited space to walk. Worst of all are the assistants who tag you like a leach and never leave you alone. You dont have your privacy to select what you want.
0
Replies (0)