RD
Ranjan D
Active since Feb 2011
239
Reviews
0
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Reviews
239 reviews21 months ago
Riches to Rust is Steel land Jacobs
Poor and pathetiic service. I orders steel, and was told to pay immediately so delivery can be arranged. I went into the store and made an immediate payment. The delivery was overdue by 2 hours. I called and was told by the salesman, Jermaine, that he was going to deliver within 30 mins. Later, I was told by him that they dont have stock as the system had given wrong stock on hand and that another company who promised him also dont have stock when his delivery truck went there to pick it up. This is utter bull**** as they wasted more than 2 hours of my time waiting at home for the delivery. He was supposed to do an immediate refund but this did not materialise. I am a pensioner, and is this the way to rob pensioners of their hard earned cash. Steel land has really stooped so low, disgraceful of them. Jacobs branch will never be recommended to purchase steel.
0 replies
24 months ago
Massmart rocks with Kurt in the front line.
Massmart should employ more staff like Kurt, not only at headoffice but in all Massmart stores especially Game Pavilion. He has the ability to resolve customer issues fairly restoring the image of the retail store. My bad experience with Game Pavilion has been turned into a pleasant one, thanks to competent staff like Kurt. My issues were resolved within a day by him, whereas Game themselves couldnt resolve my legitimate issues for over two weeks. My compliments go the Massmart for having Kurt in the business. He is truly an asset to the company. Maybe Massmart should use people like Kurt to do Customer care training in all Massmart stores. My congratulations to Kurt and keep up the good work in maintaining the integrity of the company.
0 replies
24 months ago
Game Lacks Intergrity
I am really ****ed off with Game Pavilion, floor manager, Shane. We responded to an advert which we found on Game website brochure for a laptop. It stated it was an i7, 16GB ram, 1TB SSD for R12999. It is an MSI gaming laptop. We called and they had two in stock. We went the next day and bought both laptops, one for my wife, who is a writer and the other for me. The salesman,took our trolley and went and fetched it. I asked him about extended warranty and he said Game does not offer it anymore. My wife asked him if it looks like the i7 on display and he said yes. We paid and left. Upon arriving home, My son-in-law who is an IT technician told us that its an i5 and not and i7. The advert clearly states that its an i7 but nobody seems to read or understand the advert. I sent the advert many times to game and the call centre but "literacy" seems to be a problem. I even sent the advert to the floor manager, Shane and he being a manager lacks integrity and knowledge of how to speak to a customer. He was of no help to us except his arrogance. We have been shopping at Game for over 50 years and I am sure some of the staff were not even born. It is sad to see how Game has deteriorated. All I am asking for you to see the advert and give us what we paid for. How difficult is it to understand a simple thing like this. We haven't used it for over a week now until this matter is resolved. Please find enclosed the advert. U can also go on your website and check for the electronic advert. Disgusted Customer
53 replies
24 months ago
Misleading Advert
I bought two laptops from Game, Pavilion, Durban today. The Advert says its a MSI Thin GF-63 Gaming Laptop with 16 GB and 1TB SSD. It also states latest 11th Gen. Intel Core i7 processor. When I brought them home, we found that it is an i5 laptop. The store says they can do anything about it as the specs were not correct. This is sad, especially when my wife and I are pensioners and use the laptop for lots of Charity work. Game needs to take it back and give us the i7, 16GB and 1TB SSD. Hope they will honour this. I will keep you posted if Game is honourable or not.
106 replies
25 months ago
ABSA LIFE IS A DISGRACE
Disgusted service with ABSA LIFE. I had this policy for over 25years and now when it comes to paying out, About is Full of Bull... First they wanted the surrender documents, Id and Proof of Banking details which was sent. Then they want my wife to sign on my form and I on her form [no provision on the form for this], but we signed at the bottom and resubmitted it. after weeks they now want to authenticate us but the call centre has no patients and are arrogant. ABSA LIFE are awindlers, looking not to pay. Fortunately, I have the original contract which I am sure they dont have. What a dishonest company to have a life policy with. You might even pass away without getting paid. I have never failed in my premiums for the 25 years. What a shame that ABSA LIFE claims to be honest and reputable, My ASS. I have accounts and household covers with them for over 43 years. From being good and efficient to worse and useless.
53 replies
29 months ago
ABSA IS PATHETIC, ARROGANT AND DONT CARE !
Disgusted service from Absa credit card division. I sent many emails but nobody had the decency to call me once. I made several calls, eventually I managed to get a call centre agent by the name of Emihle today, 05/12/23. After verifying my details for "security reasons", she tells me that the account is now blocked because I failed the security questions which were asked some time ago, to which I have no knowledge. Maybe someone was trying to use my account to which I am waiting for a recording of that call. But strangely enough, I was still using my card up to now because it expire at the end of this month. Emihle told me she cannot do anything about it and will refer the matter to another department and they will call me at the end of business today. I think they forget the end of business times and conveniently forgets to call clients who have been with them for over 45 years. Disgraceful attitude from Absa. The manager was supposed to called me back as per my request but he/she also has NO care for clients. From what Absa was to what it has become is a real disgrace which in my opinion should be rated the WORSE banking sector in the country. THINK TWICE BEFORE OPENING AN ACCOUNT WITH ABSA. ????
71 replies
29 months ago
MTN sucks
MTN is quick and persuasive when they call to cell a contract. However, at the expiry date, U cannot cancel the contract nor does anyone have the decency to call you. Its about 3 months now and they have not responded to my queries to cancel my contract. Pathetic service and gives clients endless problems and headaches. Never again to take contracts with *******s like MTN.
0 replies
32 months ago
Amazing Place to be
Excellent service. Great staff attitude and excellent views. Food was amazing and the atmosphere was superb. Highly recommend others to get an outstanding experience right here is Durban.
0 replies
32 months ago
Consumers taken for a ride - Panarottis
Recently, I placed my orders for my pizzas as a takeaway. While waiting, I got thirsty and went to buy a can of coke over the counter [normal size]. I was horrified when the cashier told me that it cost R25.00. This is a ******* and disgusting to take people for a ride. I went downstairs to Checkers and paid R15,00 for the same can of coke. Consumers should be awake of ************ businesses like Panarottis. Before you pay, check the price because we often just pay without asking for prices.
0 replies
36 months ago
Pick n Pay on line delivery is pathetic
My son is living alone in Pretoria due to his work situation. He often buys goods on the apps. He did not have any issues with Checkers Sixty60. When Pick n Pay also introduced this same method, he tried them but was horrified with the service. He placed his order at 12:00. He contacted them at 3pm and 4:45pm again as the delivery did not arrive. The call centre told him that they will investigate and get back to him. He also called the store but nobody, not even the manager was of any help. Eventually around 5:30 after speaking to the manager again, he was told that they were too busy and will deliver he next day. They were informed that he was at work and they must deliver after 4pm. They brought the items at 9am and left it at the security. The packets were still sealed when he picked them up in the afternoon after work but half of his items were not delivered and some of the frozen items had defrosted. He complained to the call centre who was not helpful and even the manager of Pick n Pay did not assist. Pick n Pay on line purchase is a disgrace and therefore they should learn a thing or two from Checkers. He will never buy from Pick n Pay on line again. Very disapponted.
53 replies
Review Distribution
5 Star
57 (23.84937238493724%)
4 Star
10 (4.184100418410042%)
3 Star
7 (2.928870292887029%)
2 Star
73 (30.543933054393307%)
1 Star
92 (38.49372384937239%)