AC
Asmalls Clothing Pietermaritzburg
Unclaimed Business
AC
Asmalls Clothing Pietermaritzburg
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Bongi N
1 reviews | Active since Jan 2020
27 Dec 2024, 11:14
Bad experience ever. Store closed 20 minutes before closing stipulated time. False charging, stole R100 from me.
I would like to express my deepest disappointment with Asmalls, in Pietermaritzburg Victoria centre. I came to do an exchange since I m travelling for the funeral. I came at exactly 1:45 pm and they refused to help me, the security was sitting inside with 2 employees who were wearing whites shirt. Those 2 employees were eating and they told me they are closed showing me trading times which according to those times the store closes at 1:15 and it was 20 minutes earlier. They refused to help and the security, a white guy just seated inside and never bothered to help. I m so disappointed, u will never find shoprite or any other trading stores putting up a certain time then close 20 minutes earlier. You guys are so unprofessional, u run a business as if you are running a space shop. Asmalls Victoria centre was my second time going there but my worst experience ever. I was there to do an exchange and to complain about an item where I was charged R199 instead of R99. You guys have shown me that u are not only unprofessional but u are overcharging your clients as well which is *****ing. I was thinking this was an honest mistake but your employees showed me that they are unprofessional and probably the overcharging was intentionally.
Helpful (0)
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Bongi N
1 reviews | Active since Jan 2020
27 Dec 2024, 11:14
Bad experience ever. Store closed 20 minutes before closing stipulated time. False charging, stole R100 from me.
I would like to express my deepest disappointment with Asmalls, in Pietermaritzburg Victoria centre. I came to do an exchange since I m travelling for the funeral. I came at exactly 1:45 pm and they refused to help me, the security was sitting inside with 2 employees who were wearing whites shirt. Those 2 employees were eating and they told me they are closed showing me trading times which according to those times the store closes at 1:15 and it was 20 minutes earlier. They refused to help and the security, a white guy just seated inside and never bothered to help. I m so disappointed, u will never find shoprite or any other trading stores putting up a certain time then close 20 minutes earlier. You guys are so unprofessional, u run a business as if you are running a space shop. Asmalls Victoria centre was my second time going there but my worst experience ever. I was there to do an exchange and to complain about an item where I was charged R199 instead of R99. You guys have shown me that u are not only unprofessional but u are overcharging your clients as well which is *****ing. I was thinking this was an honest mistake but your employees showed me that they are unprofessional and probably the overcharging was intentionally.
0
Replies (0)nM
nomonde M
1 reviews | Active since Jan 2020
10 Apr 2021, 15:56
They refuse to give me my refund
I ordered a jacket online and everything went well, they even sent confirmation email. Almost a week later I get a call to say the item is out of stock and they will refund me the money. That call was made on the 6th of April and I still have not received my money. When I called to ask what's happening I was told someone would call me but they never did. DONT BUY FROM THEM, THEIR CUSTOMER SERVICE IS TERRIBLE!
Helpful (0)
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nomonde M
1 reviews | Active since Jan 2020
10 Apr 2021, 15:56
They refuse to give me my refund
I ordered a jacket online and everything went well, they even sent confirmation email. Almost a week later I get a call to say the item is out of stock and they will refund me the money. That call was made on the 6th of April and I still have not received my money. When I called to ask what's happening I was told someone would call me but they never did. DONT BUY FROM THEM, THEIR CUSTOMER SERVICE IS TERRIBLE!
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Vukani M
1 reviews | Active since Jan 2020
26 Aug 2020, 09:42
Never use a bank card for purchases
Crooks. They lie to customers, they don't give back refunds to customers. They lie saying they have deposited the money into a customer's account but they don't. They very arrogant
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