1 reviews | Active since Member
<p>recently my wife purchased (her last) Cosmopolitan magazine. The issue contained a pink multi adapter charging cable. She connected her new iphone 6s 64gb only for the screen to go blank, my daughter then tried her phone, same thing. After taking them to a repair shop we were infored that the mother boards were blown, furthermore as were were honest with our insurance company SANTAM, they declined the claim. We them approached ASSOC Media, they simply declined to assist us siting that there was a discalimer. the disclaimer was in the magazine, something my wife only saw upon reading the magasine. With damages of nearly 30k and no cover from insurance we hoped that ASSOC Media would assist.</p> <p>This was my mail to ASSOC MEDIA:</p> <p>I am writing you this email to inform you that after using a mobile phone charging cable included in your latest Cosmopolitan magazine it has damaged both my wife and daughter’s IPhone beyond repair. Please attached damage report.</p> <p> </p> <p>Upon purchasing the magazine my wife opened it to find the pink charger cable. Having not yet seen the warning, later that day after picking my daughter from school she plugged it in to charge her phone. Her screen immediately went a strange yellow colour then the phone went off. My daughter not realizing it was the cable tried her phone. The same thing happened.</p> <p> </p> <p>I immediately logged a claim with our insurance company and have been informed that the phones will not be covered due it being a power surge/short.</p> <p> </p> <p>Although there is a warning I don’t believe by simply printing it excuses AMP or any other company for that matter from taking any responsibility. In fact the warning should be on the cable itself as the moment it is separated from the magazine there is a very good chance the reader or even a child can make use of the cable without even seeing the warning. </p> <p> </p> <p>The replacement cost of these to phones is quite high and unaffordable without insurance, I therefore hope that your company will consider assisting us replacing these phones</p> <p> </p> <p>We still have both phones as well as the cable.</p> <p> </p> <p>I hope that your company will take this seriously and reconsider including free low quality electrical items that could damage your readers phones and other electronic devices.</p> <p> </p> <p> </p>
We will never purchase any publication by ASSOC Media. They have show no compansion for the average guy on street who has lost 30k worth of cell phone due cheap handouts. My wife has bought a cosmo nearly every month for the last 20 years. Thats history!!!!
We will never purchase any publication by ASSOC Media. They have show no compansion for the average guy on street who has lost 30k worth of cell phone due cheap handouts. My wife has bought a cosmo nearly every month for the last 20 years. Thats history!!!!
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