Associated Media Publishing
TrustIndex
0
Ranking
#1
in Media & Publishing
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Cosmopolitan houses in sky city sucks big time, they use plastic pipes in wall, horrible tile roofing installation I ever in accounted, houses are full of cracks.But they call them brand new houses. The water pressure system from these pipes are nonsense. They don't even attend to our complains, but they have client services.
1 reviews | Active since Jan 2020
Cosmopolitan houses in sky city sucks big time, they use plastic pipes in wall, horrible tile roofing installation I ever in accounted, houses are full of cracks.But they call them brand new houses. The water pressure system from these pipes are nonsense. They don't even attend to our complains, but they have client services.
1 reviews | Active since Jan 2020
We purchased a stove Defy Slimline on the 15/09/2020 on Tuesday ,at Westgate house & Home and the stove was delivered on the 19/09/2020 Saturday but after the stove was installed we discovered that the plates were not working but the oven could turn on.. We have since logged a call with them, which we are told 48 hours for a technician to come and assess the problem.. My biggest problem is how does a brand new stove not work and why can they not take it back and give me a new one it's been four days. We have been eating bread and still waiting for a technician to come through... It seems once you have paid for the item they can no longer value me as a customer this is supposed to be priotized.. Am truly not satisfied with the service
1 reviews | Active since Jan 2020
We purchased a stove Defy Slimline on the 15/09/2020 on Tuesday ,at Westgate house & Home and the stove was delivered on the 19/09/2020 Saturday but after the stove was installed we discovered that the plates were not working but the oven could turn on.. We have since logged a call with them, which we are told 48 hours for a technician to come and assess the problem.. My biggest problem is how does a brand new stove not work and why can they not take it back and give me a new one it's been four days. We have been eating bread and still waiting for a technician to come through... It seems once you have paid for the item they can no longer value me as a customer this is supposed to be priotized.. Am truly not satisfied with the service
1 reviews | Active since Jan 2020
Very unhappy with unethical behavior from Cosmopolitan and Ogilvy I won a prize, a trip to Turkey from Cosmo magazine . The lady from Ogilvy, Lameez who had to book my trip , was very unprofessional and unethical . She doesn't responded to emails , blatantly ignores me and tells lies It is very clear that Lameez had no intention of me receiving my prize and Cosmopolitan did nothing about this unethical behaviour, Very disappointed
1 reviews | Active since Jan 2020
Very unhappy with unethical behavior from Cosmopolitan and Ogilvy I won a prize, a trip to Turkey from Cosmo magazine . The lady from Ogilvy, Lameez who had to book my trip , was very unprofessional and unethical . She doesn't responded to emails , blatantly ignores me and tells lies It is very clear that Lameez had no intention of me receiving my prize and Cosmopolitan did nothing about this unethical behaviour, Very disappointed
1 reviews | Active since Jan 2020
Hi Cosmopolitan, I went to 5 different stores where your fab magazine was on sale with the divine lipsticks. The only problem is you advertise collect all three colours......WELL there was only one colour available......the worst one! Are you bringing the others out at a later stage....? Or was there an advertising problem where you advertise all the three colours.....but only had one available? Would love some feedback as I really loved the lighter shades.....and drove to all areas of Cape Town to find them.
1 reviews | Active since Jan 2020
Hi Cosmopolitan, I went to 5 different stores where your fab magazine was on sale with the divine lipsticks. The only problem is you advertise collect all three colours......WELL there was only one colour available......the worst one! Are you bringing the others out at a later stage....? Or was there an advertising problem where you advertise all the three colours.....but only had one available? Would love some feedback as I really loved the lighter shades.....and drove to all areas of Cape Town to find them.
1 reviews | Active since Jan 2020
I have sent email and called but I get the feeling Im getting is that you do not care about customer service. I paid in full for a year subscription in July. I was told my first magazine will be delivered in August. It October and still did I do received any thing. So yesterday I received the prize for being part of the 80 people. But not everything was in the gift pack as that was said to be. So please can some please step up and give me answers.
1 reviews | Active since Jan 2020
I have sent email and called but I get the feeling Im getting is that you do not care about customer service. I paid in full for a year subscription in July. I was told my first magazine will be delivered in August. It October and still did I do received any thing. So yesterday I received the prize for being part of the 80 people. But not everything was in the gift pack as that was said to be. So please can some please step up and give me answers.
1 reviews | Active since Jan 2020
<p>recently my wife purchased (her last) Cosmopolitan magazine. The issue contained a pink multi adapter charging cable. She connected her new iphone 6s 64gb only for the screen to go blank, my daughter then tried her phone, same thing. After taking them to a repair shop we were infored that the mother boards were blown, furthermore as were were honest with our insurance company SANTAM, they declined the claim. We them approached ASSOC Media, they simply declined to assist us siting that there was a discalimer. the disclaimer was in the magazine, something my wife only saw upon reading the magasine. With damages of nearly 30k and no cover from insurance we hoped that ASSOC Media would assist.</p> <p>This was my mail to ASSOC MEDIA:</p> <p>I am writing you this email to inform you that after using a mobile phone charging cable included in your latest Cosmopolitan magazine it has damaged both my wife and daughter’s IPhone beyond repair. Please attached damage report.</p> <p> </p> <p>Upon purchasing the magazine my wife opened it to find the pink charger cable. Having not yet seen the warning, later that day after picking my daughter from school she plugged it in to charge her phone. Her screen immediately went a strange yellow colour then the phone went off. My daughter not realizing it was the cable tried her phone. The same thing happened.</p> <p> </p> <p>I immediately logged a claim with our insurance company and have been informed that the phones will not be covered due it being a power surge/short.</p> <p> </p> <p>Although there is a warning I don’t believe by simply printing it excuses AMP or any other company for that matter from taking any responsibility. In fact the warning should be on the cable itself as the moment it is separated from the magazine there is a very good chance the reader or even a child can make use of the cable without even seeing the warning. </p> <p> </p> <p>The replacement cost of these to phones is quite high and unaffordable without insurance, I therefore hope that your company will consider assisting us replacing these phones</p> <p> </p> <p>We still have both phones as well as the cable.</p> <p> </p> <p>I hope that your company will take this seriously and reconsider including free low quality electrical items that could damage your readers phones and other electronic devices.</p> <p> </p> <p> </p>
1 reviews | Active since Jan 2020
<p>recently my wife purchased (her last) Cosmopolitan magazine. The issue contained a pink multi adapter charging cable. She connected her new iphone 6s 64gb only for the screen to go blank, my daughter then tried her phone, same thing. After taking them to a repair shop we were infored that the mother boards were blown, furthermore as were were honest with our insurance company SANTAM, they declined the claim. We them approached ASSOC Media, they simply declined to assist us siting that there was a discalimer. the disclaimer was in the magazine, something my wife only saw upon reading the magasine. With damages of nearly 30k and no cover from insurance we hoped that ASSOC Media would assist.</p> <p>This was my mail to ASSOC MEDIA:</p> <p>I am writing you this email to inform you that after using a mobile phone charging cable included in your latest Cosmopolitan magazine it has damaged both my wife and daughter’s IPhone beyond repair. Please attached damage report.</p> <p> </p> <p>Upon purchasing the magazine my wife opened it to find the pink charger cable. Having not yet seen the warning, later that day after picking my daughter from school she plugged it in to charge her phone. Her screen immediately went a strange yellow colour then the phone went off. My daughter not realizing it was the cable tried her phone. The same thing happened.</p> <p> </p> <p>I immediately logged a claim with our insurance company and have been informed that the phones will not be covered due it being a power surge/short.</p> <p> </p> <p>Although there is a warning I don’t believe by simply printing it excuses AMP or any other company for that matter from taking any responsibility. In fact the warning should be on the cable itself as the moment it is separated from the magazine there is a very good chance the reader or even a child can make use of the cable without even seeing the warning. </p> <p> </p> <p>The replacement cost of these to phones is quite high and unaffordable without insurance, I therefore hope that your company will consider assisting us replacing these phones</p> <p> </p> <p>We still have both phones as well as the cable.</p> <p> </p> <p>I hope that your company will take this seriously and reconsider including free low quality electrical items that could damage your readers phones and other electronic devices.</p> <p> </p> <p> </p>
1 reviews | Active since Jan 2020
<p>I've recently started purchasing the Good Housekeeping magazine and have enjoyed reading this magazine monthly.</p> <p>I have also started entering the monthly competitions online.</p> <p>On Monday I received a call from someone at Good Housekeeping telling me about the option of receiving an extra 5 entries into the "Trip to Paris" competition that I had entered.</p> <p>After listening to this person on the line and realising that she was trying to sell me something that would cost me +-R90 pm I stopped her and said, "Thank you but I am not interested in being locked into a fixed monthly fee at this time". To which this person said to me, "But you already spend R30 a month on the magazine".</p> <p>I was taken aback by this comment, as I am not a subscriber, I buy the magazine from the shop at the end of the month if I have a spare R30. I am not locked into a fixed monthly cost. Also, this is none of her business that I can afford R30pm but not R90pm.</p> <p>When I tried to explain again that I am not interested in being locked into a fixed monthly cost of R90pm at this stage no matter what the deal is she cut me off again, this time sounding quite impatient, and said, "So you don't want to win a trip for your family?".</p> <p>The salesperson knows nothing about me and my financial situation and should have accepted the "no" when I said no, not get more and more aggressive.</p> <p>If the catch of entering any Good Housekeeping competition is that I have to be harassed by salesperson using aggressive tactics to make a sale, then please remove my entries from all the Good Housekeeping competitions that I have entered.</p> <p>I am so disappointed by this phone call that it has completely turned me off the magazine and will not be purchasing it in the future.</p> <p>I unfortunately did not get the name of the lady who phoned me on Monday as I was too taken aback by her rudeness, but the number she phoned from was ********** 30.</p> <p>I hope that you take what I have said above and improve your sales calls.</p>
1 reviews | Active since Jan 2020
<p>I've recently started purchasing the Good Housekeeping magazine and have enjoyed reading this magazine monthly.</p> <p>I have also started entering the monthly competitions online.</p> <p>On Monday I received a call from someone at Good Housekeeping telling me about the option of receiving an extra 5 entries into the "Trip to Paris" competition that I had entered.</p> <p>After listening to this person on the line and realising that she was trying to sell me something that would cost me +-R90 pm I stopped her and said, "Thank you but I am not interested in being locked into a fixed monthly fee at this time". To which this person said to me, "But you already spend R30 a month on the magazine".</p> <p>I was taken aback by this comment, as I am not a subscriber, I buy the magazine from the shop at the end of the month if I have a spare R30. I am not locked into a fixed monthly cost. Also, this is none of her business that I can afford R30pm but not R90pm.</p> <p>When I tried to explain again that I am not interested in being locked into a fixed monthly cost of R90pm at this stage no matter what the deal is she cut me off again, this time sounding quite impatient, and said, "So you don't want to win a trip for your family?".</p> <p>The salesperson knows nothing about me and my financial situation and should have accepted the "no" when I said no, not get more and more aggressive.</p> <p>If the catch of entering any Good Housekeeping competition is that I have to be harassed by salesperson using aggressive tactics to make a sale, then please remove my entries from all the Good Housekeeping competitions that I have entered.</p> <p>I am so disappointed by this phone call that it has completely turned me off the magazine and will not be purchasing it in the future.</p> <p>I unfortunately did not get the name of the lady who phoned me on Monday as I was too taken aback by her rudeness, but the number she phoned from was ********** 30.</p> <p>I hope that you take what I have said above and improve your sales calls.</p>
1 reviews | Active since Jan 2020
<p>I am absolutely disgused by the poor service from this company. I made payment for a 6 month subscription to Good Housekeeping magazine on 15 March 2016, and only received a May issue end of May. Then after many phone calls and emails of complaining, i have still not receive my June issue of Good Housekeeping. So actually, ive contacted my lawyer and she has advised me accordingly to submitt this review. It is 3 July and i am still waiting for my magazines. How disgusting!!!!!!!!!!!!!!!! I will sue your company for stealing my money!</p>
1 reviews | Active since Jan 2020
<p>I am absolutely disgused by the poor service from this company. I made payment for a 6 month subscription to Good Housekeeping magazine on 15 March 2016, and only received a May issue end of May. Then after many phone calls and emails of complaining, i have still not receive my June issue of Good Housekeeping. So actually, ive contacted my lawyer and she has advised me accordingly to submitt this review. It is 3 July and i am still waiting for my magazines. How disgusting!!!!!!!!!!!!!!!! I will sue your company for stealing my money!</p>
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