AT and T solutions
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was lied to twice, I was told at an AT&T location in December that 1 phone and 1 tablet unlimited would be under $100 a month ($85) Then they added $20 a line. Retention person promised me a bill credit in February- it never happened!! Today, the retention specialist (lol) was OK ending the call with me saying that I will pay the bill with credit card then dispute while taking my business elsewhere with 8 years of solid payment history. I guess it is time to move on. I can't stand being lied to and that is what happened twice.
1 reviews | Active since Jan 2020
I was lied to twice, I was told at an AT&T location in December that 1 phone and 1 tablet unlimited would be under $100 a month ($85) Then they added $20 a line. Retention person promised me a bill credit in February- it never happened!! Today, the retention specialist (lol) was OK ending the call with me saying that I will pay the bill with credit card then dispute while taking my business elsewhere with 8 years of solid payment history. I guess it is time to move on. I can't stand being lied to and that is what happened twice.
1 reviews | Active since Jan 2020
I am a totally dissatisfied customer from South Africa<br> Without notice my long standing personal ATTGlobal email account has been cancelled. <br> <br> There was notice about discontinued service for corporate credit card users and I checked and was told that individuals were not affected and that alternatives would be offered to all in the longer term in order to modernise the service. <br> <br> My service has now been terminated without and I am told by the helpdesk that no alternatives or migration will be offered. <br> <br> This has to be the WORST CLIENT SERVICE EVER RECIEVED. <br> ATT will never get business from me again.
1 reviews | Active since Jan 2020
I am a totally dissatisfied customer from South Africa<br> Without notice my long standing personal ATTGlobal email account has been cancelled. <br> <br> There was notice about discontinued service for corporate credit card users and I checked and was told that individuals were not affected and that alternatives would be offered to all in the longer term in order to modernise the service. <br> <br> My service has now been terminated without and I am told by the helpdesk that no alternatives or migration will be offered. <br> <br> This has to be the WORST CLIENT SERVICE EVER RECIEVED. <br> ATT will never get business from me again.
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