LB
Len B
Active since Jul 2015
18
Reviews
0
Industries
Reviews
18 reviews4 months ago
Incredibly bad service and promises to customers
Ring Order B24167134-01 Just some feedback. 1. Received the ring on Friday via RAM – remarkably good service 2. Presented ring on Saturday – romantic diner. 3. As per the email I sent below ring when ordering was way to small – as per your message don’t worry - you will be able to get a ring in a bigger size. 4. Drove through to your George Sterns store on Sunday (200 km round trip). 5. Poor service at store - Asked for larger ring – none available even in a different style country wide – cannot resize– I was prepared to pay more no options. 6. Took a refund The result: 1. Will never buy from Bash / Sterns again (I had used your online service before). 2. Highly irritated me and my beloved. 3. Cost me: a. A romantic attempt turned to a bad memory b. R 952 at AA R4.76 c. Romantic Diner R 900 d. Loss of Black Friday discount e. Financial loss greater than the purchase f. Search for new ring 4. Cost you: a. Lost Sale b. Lost shipping c. A customer And this all because you online application can’t confirm a ring size before ordering. Goodbye,
0 replies
4 months ago
Ithuba not working
Am I the only one whi cannot play because of Ithuba's upgrade to systems 2 weeks ago. I have reset my username and password and sespite a open call service call to them the systems insists I now have a invalid ID (it's not). Helpdesk is unable to help - why have one? I cannot play at stores as all stores are offline in my area.
53 replies
44 months ago
Bad service - where is my Freezer.
Unbelievable bad service - been chasing an order I paid for 23 August 2022 for a Chest Freezer. Now been told after shouting for the third time in 3 days at their call Centre that they are out of stock and may have by the 15th of September. Makro has my money. Not a single proactive response nor any as yet any communication from Makro.
402 replies
47 months ago
Great moving experience
Moving is tough - Legend made it easy great service - very reasonable price and team that took really good care loading and unloading my goods. Thank you.
134 replies
47 months ago
Cannot cancel contract
Trying to cancel since Feb 2022. Now being told I must pay for June. I cant even use the service as I moved. Unbelievable poor service - never answer emails - call center useless - stay away. MTN you should ne ashamed.
268 replies
55 months ago
Fantastic service received
Fantastic service received. Home visit received from a technician to remediate a Stingray Pool cleaner issue. Had to replace with another model and my pool is clean. Thank you for fantastic service.
0 replies
56 months ago
Genesis Cyclovac vacuum cleaners are rubbish
Hi, Unusually the the service has been good only a bit slow: The complaint is about one of the products. I purchased a Genesis Cyclovac just over a year ago and this has been back to Verimark for the same problem 4 times. Problem is thermal overload cutout. Every time I get it back I get a bill for a new Hepa filter and I am told we need to clean this. We do this after every vacuum and the problem still occurs - we also replaced the Hepa ourselves - problem remains. When I returned this for repair again I was confidentially told by the sales lady that she tries not to sell these as this is a recurring problem. I tried to return or trade in the unit - Verimark not interested. Well I give up - the unit is at your 4ways branch unrepaired - keep it and please recycle your junk.
53 replies
56 months ago
Bad Customer Service
Customer service just ignores you. I upgraded my connection and then noticed that I was being charged incorrectly. Tried to get this fixed. Cant work with an ISP who ignores you. See below: Hi, 3 weeks no response. Incredibly poor service again……. Please respond to charges issue – if no response will move my account to another ISP. Len From: lberzen@29woodlands.co.za <lberzen@29woodlands.co.za> Sent: Saturday, 21 August 2021 22:53 To: 'Sinawo Mabungela [ MTN South Africa ]' <Sinawo.Mabungela@supersonic.co.za> Cc: 'Mel Gunning [ MTN South Africa ]' <Mel.Gunning@supersonic.co.za> Subject: RE: S0109929 - Fibre Upgrade Hi, New router installed – please advise on rate being charged issue below. Len Berzen From: lberzen@29woodlands.co.za <lberzen@29woodlands.co.za> Sent: Wednesday, 18 August 2021 14:18 To: 'Sinawo Mabungela [ MTN South Africa ]' <Sinawo.Mabungela@supersonic.co.za> Cc: 'Mel Gunning [ MTN South Africa ]' <Mel.Gunning@supersonic.co.za> Subject: RE: S0109929 - Fibre Upgrade Hi, Not according to your website I ask again why am I being overcharged? SUPERSONIC - Packages Also see: Vumatel - Browse All Packages Len Berzen
53 replies
78 months ago
SCAM BEWARE
Please be aware that Young Power Generators is a SCAM organisation. The moment you order from them they stop responding to you and never deliver your order. I have a open police case against them please contact me if you have a similar experience. I intend to close the guys down and get them prosecuted,
61 replies
83 months ago
Useless service - failed to communicate and deliver gift for my moms birthday
Dear NetFlorist, You are instructed to refund the undelivered part of order 103738873 You have also lost a client as a result – this is why : 1. You accepted my order, payment and the delivery date of 1 July 2. You have failed to deliver part of this order on time 3. You failed to inform me that you had only delivered part of the order 4. You also failed to let me know like you normally do that the order had been delivered 5. You failed to communicate with me at all that you had problems with one of the items and made no attempt to rectify or offer an alternative 6. When I followed up this afternoon I was told the problem and offered a R100 gift voucher and you would deliver tomorrow – when I insisted that I was not interested in a gift voucher and wanted you to resolve the problem you offered to get a supervisor to phone me back in half and hour – this did not happen. 7. I followed up again and was then told don’t worry the chocolates would be delivered still today. When I pointed out the inconsistency with your previous answer you checked again and confirmed that the first answer was correct you could only deliver tomorrow. I then asked to speak to a supervisor – told to busy to talk to me. 8. That’s when I lost it You could have: 1. Gone to the nearest Pick&Pay, Macro and bought the missing chocolates and delivered these 2. Communicated with me and offered an in-stock alternative 3. At least have tried to communicate with your client So here are you marching orders – refund me and forget about me – you cannot be trusted to provide a service. Oh, and before I forget, thanking you for ruining my gift to my mother.
0 replies
Review Distribution
5 Star
3 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.11111111111111%)
1 Star
13 (72.22222222222223%)