1 reviews | Active since Member
The service level for this place is low to the ground. As a company we have asked to renewed our contract over many emails and over a month. Nothing sent to us. As a international company we have our payment Process and this has been convey to the administration numerous times. Still no improvement whatsoever. With no feedbcak on renewing the contract they demand payments and lock resident out of their apartment and demand payment. The @Sandton apartment administration also lock my access to the office space where we paid the rental in full. This company is working outside of the law. Very disappointing with the entire @Sandton service. We will not use this hotel any more for all our staff from China and we will make sure all our client knows about the way they treat their B2B customers. I will make sure I share my personal experience with @Sandton to everyone I know. I have been here since August and really this is enough.