AT
Athalia Tile and Decor
Unclaimed Business
AT
Athalia Tile and Decor
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Athalia Tile and Decor
Athalia Tile and Decor has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Athalia Tile and Decor across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGT
Gerdus T
1 reviews | Active since Jan 2020
24 Nov 2025, 17:14
Above and beyond
Athalia Tile and Decor renovated our bathroom and tiled parts of our house. They went above and beyond until everything was exactly to our liking. The best part is they stuck to the quoted price, even when there were unforseen expenses.
Helpful (0)
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Gerdus T
1 reviews | Active since Jan 2020
24 Nov 2025, 17:14
Above and beyond
Athalia Tile and Decor renovated our bathroom and tiled parts of our house. They went above and beyond until everything was exactly to our liking. The best part is they stuck to the quoted price, even when there were unforseen expenses.
0
Replies (0)PR
PHUTI R
1 reviews | Active since Jan 2020
16 Oct 2025, 03:42
TERRIBLE ****MERS
I bought tiles from this business in January 2025 and todate the tiles have not been delivered. I contacted the business in April to deliver the tiles and was told that that there were floods in KZN, and could not deliver. The business then moved from the address where they were operating without consulting me as a customer, until I went to the premises to find that they have moved. I kept on sending whatapp messages and all I got were automated responses My request for a refund has fallen on deaf ears.
Helpful (0)
|Replies (0)PR
PHUTI R
1 reviews | Active since Jan 2020
16 Oct 2025, 03:42
TERRIBLE ****MERS
I bought tiles from this business in January 2025 and todate the tiles have not been delivered. I contacted the business in April to deliver the tiles and was told that that there were floods in KZN, and could not deliver. The business then moved from the address where they were operating without consulting me as a customer, until I went to the premises to find that they have moved. I kept on sending whatapp messages and all I got were automated responses My request for a refund has fallen on deaf ears.
0
Replies (0)CH
Clare H
1 reviews | Active since Jan 2020
28 Feb 2025, 12:54
Terrible Service – Would Not Recommend
My experience with ATHALIA TILE AND DECOR (PTY) LTD has been extremely disappointing. They were overly persistent when trying to secure my payment, calling me daily to ask when I would pay. However, once I made the payment, their service completely changed. After paying, I received no communication regarding delivery. Then, out of the blue on a Friday morning, I got a call saying the tiles were at my house—without any prior notice. Since I wasn’t home and had no warning, I couldn’t open for them. After a frustrating back-and-forth, I finally received my tiles more than a week after paying. To make matters worse, when we checked the delivery, many tiles were chipped and broken. I’ve contacted Anastasia multiple times to find a solution, but as usual, I’ve received absolutely no response. I would not recommend this company to anyone expecting good service, clear communication, or accountability.
Helpful (0)
|Replies (0)CH
Clare H
1 reviews | Active since Jan 2020
28 Feb 2025, 12:54
Terrible Service – Would Not Recommend
My experience with ATHALIA TILE AND DECOR (PTY) LTD has been extremely disappointing. They were overly persistent when trying to secure my payment, calling me daily to ask when I would pay. However, once I made the payment, their service completely changed. After paying, I received no communication regarding delivery. Then, out of the blue on a Friday morning, I got a call saying the tiles were at my house—without any prior notice. Since I wasn’t home and had no warning, I couldn’t open for them. After a frustrating back-and-forth, I finally received my tiles more than a week after paying. To make matters worse, when we checked the delivery, many tiles were chipped and broken. I’ve contacted Anastasia multiple times to find a solution, but as usual, I’ve received absolutely no response. I would not recommend this company to anyone expecting good service, clear communication, or accountability.
0
Replies (0)TM
Tapiwa M
1 reviews | Active since Jan 2020
26 Oct 2023, 17:04
Worst Experience
Worst experience Bought showers from them one particular shower we ordered based on what they showed us in their showroom. They delivered a completely different product and are refusing to refund because we opened the box nd they wouldn’t know what was in the box
Helpful (0)
|Replies (0)TM
Tapiwa M
1 reviews | Active since Jan 2020
26 Oct 2023, 17:04
Worst Experience
Worst experience Bought showers from them one particular shower we ordered based on what they showed us in their showroom. They delivered a completely different product and are refusing to refund because we opened the box nd they wouldn’t know what was in the box
0
Replies (0)