Poor booking experience.

I tried making a booking and the response is the worst. Nothing that will want you to make a booking. And here I was looking forward to spend a week there. People need to be trained to sell the accommodation to you and not speak robotic language. Not any explanation what they have available. Prices, %to be paid and payment plan. That it. I haven't been their don't know what's available, how many rooms, what's available. In the rooms NOTHING. NADA. Ref 147679