Very disappointed

On arrival we found that what was advertised as a "breach" house in a Oorde was infact a house in the middle of a busy road having people walking through the unsecured yard constantly, we permanently had cars driving up onto the pavement infront and around the house, parking as it's right by the entrance of the shopping complex (none of this was mentioned when promoting this unit (unit 161) - what was mentioned in there regulations is that no ten may be pitched against any unit, to our surprise a tent was pitched so close against the unit that we were not even able to open 2 of the bedroom windows as the tent was actually tied off on the unit. We phoned to clarify and rectify this, after waiting about 10 minutes on the phone someone finally answered as said someone would come so we can resolve this (now 4 days later we still waiting for this person!!). That was the 1st and only time they answered the phones, so as the units are to be cleant daily by 14:00 and ours wasn't and no phones were been answered we resorted to emails, which also dont get responded to- we were been continously been bit by something and got mozzie spray and roll on... 2nd night this continued, to our surprise we found fleas on the bedding. We've travelled all the way from.east london and paid close to R30k for the unit just to bring my family of 6 on a enjoyable holiday... and end up with this!!! Would really not recommend to anyone.