*********** poor service

Hi I'm Alfred Skosana I drive a Audi S3 reg 333SKOGP since last year December 2023 my car was in and out of Audi Wonderboom previously called Arcadia with a knocking noise on the suspension January 2024 they told it was fixed I went to get there to get after I was told of unnecessary cost of replacing tyres and fixing mags and went to get it more than two times but still had the same problem. I got it back two weeks later went back to check a water leak and small noise of knocking again, they couldn't fix because they didn't have loan cars to give out which I do understand the noise became worse after leaving the dealership then I came back again today 12/02/2024 to notify them that the problem is still there, they didn't have the loan car again as usual then they requested an Uber for me because I had other commitments I left them to do their job, hours later I was called to say they are done my car is fixed. My wife went to get when she got home I took it for a drive the same noise is still there. What I don't get is that is the workshop failing or Audi SA itself can't employ the right people to do their job because we can't be stuck on one thing since last year until now and what frustrates me the most is that Today they just wanted to get my car so I could out of their hair and dismiss me to maybe get help from another dealership I don't know.

It's hard to understand if such instructions comes from Audi SA or from the dealer itself, I'm looking for answers because I can't get help from the dealership.